QC Technician

Business Unit : Company 3
Position : QC Technician
Location : Toronto, ON (On-Site)
Hours of Operation : 8:00am – 4:00pm EST
*Pay Range : $22.00 - $25.00 CAD hourly

POSITION SUMMARY:
Use technical abilities to review picture and sound assets for possible impairments, and rate errors against the specifications designated for each project. Have a critical sensitivity for accurate video, audio, and description details in reports. Maintain the expected standards of quality for seamless workflow of QC deliverables through standardized procedures and close communication with Company 3 staff and clients.

MAIN DUTIES:
The QC Technician will be responsible for producing QC evaluation reports for clients, listing packaging details, video/audio levels, and any impairments discovered. They will rate technical impairments consistently, according to severity, based upon the criteria adopted by the QC Lead operator, as well as check delivery files for fixes and re-evaluate any changes accurately. They must be consistent with descriptions and ratings, adhering to the guidelines provided by Company 3, and work with the QC Lead and Producers to determine job priorities and manage time accordingly. They will also update project activity and any potential concerns to the Producers and Supervisors. The QC Technician will also be responsible for the following general quality of service duties:

• Ensure excellent customer service by recognizing and meeting the needs of clients
• Relay any technical, operational, or support concerns in an effective and timely manner
• Provide assistance and technical information to clients, colleagues, and other departments
• Take part in training opportunities and cross-departmental initiatives
• Demonstrate an understanding and appreciation of the mission and values of Company 3
• Perform other duties that may be assigned

WHAT YOU BRING:

• Relevant College Diploma or University Degree from a recognized Video/Film course program
• Experience working with a variety of post software such as DaVinci Resolve, Colorfront QC Player, and Avid Media Composer
• Familiarity with Windows, Mac OS, and Linux computer platforms
• Practical experience with a variety of video/audio file formats, codecs, and metadata
• Technical understanding of various film & television specifications and broadcast standards
• Knowledge of digital cinema playback systems and formats is an asset
• Ability to evaluate, learn, and implement new software and hardware
• Organizational skills, attention to detail, and ability to work under pressure

ABOUT THE COMPANY:
Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.

Diversity and Inclusion at Company 3:

Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self.

It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the Company's HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to participate in the application process.

*The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. This range may be modified in the future. An employee’s pay position within the range may be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs. 

The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply.

The above compensation and benefits information is provided in accordance with various state, provincial, and local pay transparency laws.

This position is for an existing vacancy. Both external and internal candidates can apply for this role through the Company’s Career Page. The Company generally only contacts those individuals who have submitted an application which it wishes to interview. To the extent required by applicable law, the Company will contact candidates who are interviewed, within 45 days of their last interview, to advise as to whether or not a hiring decision has been made.