Senior Sales Operations Manager, AI Fabric (Mississauga)

Summary

We are seeking a highly organized Senior Sales Operations Manager to support AI Fabric, Bell’s national AI infrastructure platform, by keeping its business development engine running smoothly across site development and capacity sales.

Key Responsibilities

CRM & Pipeline Operations

• Own and maintain the CRM end to end: deal stages, contact profiles, interaction logs, pipeline reporting, and weekly pipeline reviews with the COO.
• Ensure every prospect, site opportunity, and customer conversation has a clear owner, next action, and timeline.
• Build and run pipeline reporting that gives the COO and CFO real-time visibility into what is moving, what is stuck, and what needs attention.
• Capture and log competitive intelligence encountered during prospecting and partner conversations for synthesis by the Go-to-Market & Partnerships Lead.

Site Prospecting Support

• Support the COO in prospecting data centre sites: research power availability, fiber connectivity, land, zoning, and municipal readiness.
• Hand qualified site opportunities to the CFO for detailed assessment and financial diligence.
• Maintain site pipeline visibility in the CRM.

Follow-Up & Meeting Setting

• Execute systematic follow-up on every lead, referral, and introduction.
• Coordinate with Bell’s national sales and account teams to activate warm introductions and surface site development and customer opportunities into AI Fabric’s pipeline.
• Schedule and prepare meetings for the COO: prospect research, briefing notes, attendee profiles, and post-meeting CRM updates.
• Manage post-event contact capture and follow-up workflows after conferences and road shows.

Partner Pipeline Coordination

• Track and advance referral pipelines from feeder partners (power providers, technology vendors, ecosystem partners) who bring customer relationships to AI Fabric.
• Maintain partner interaction logs and ensure joint opportunities are visible in the CRM alongside direct pipeline.
• Coordinate with the Go-to-Market & Partnerships Lead on partner engagement and joint go-to-market activities.

Road Show & Conference Operations

• Plan road show logistics: identify target markets, coordinate with the Go-to-Market Lead to fill meeting calendars, and ensure every trip produces pipeline additions.
• Manage conference meeting schedules: side meetings, dinners, and follow-ups so no time slot goes empty.
• Own post-event CRM hygiene: contacts entered, interactions logged, next steps assigned within 24 hours.

Critical Qualifications

• 4 to 7 years in sales operations, business development, or commercial real estate support (data centres, telecom infrastructure, energy, or adjacent industries).
• Demonstrated CRM discipline: built or managed a pipeline process in a complex, long-cycle B2B environment.
• Strong organizational skills and attention to detail.
• Ability to track dozens of concurrent opportunities without dropping threads.
• Excellent written communication: outreach emails, meeting briefs, and follow-up notes that are clear, professional, and on point.
• Comfort working across stakeholder groups: utility executives, municipal officials, internal Bell teams, hyperscaler procurement, and technology partners.
• Familiarity with AI tools and willingness to integrate them.
• Understanding of data centre site selection criteria (power, fiber, water, land, zoning).
• Existing network in Canadian data centre, telecommunications, energy, or government infrastructure is a strong asset.
• Adequate knowledge of French required for positions in Quebec.

Additional Information

• Position Type: Management
• Job Status: Regular - Full Time
• Job Location: Canada: Ontario: Toronto; Canada: Alberta: Calgary; Canada: British Columbia: Vancouver; Canada: Ontario: Mississauga; Canada: Quebec: Montreal; Canada: Quebec: Verdun.
• Work Arrangement: Hybrid – must be based in Canada and report to a Bell office for a minimum of 3 days a week.
• Application Deadline: 06/19/2026

Benefits

• Competitive salary and a wide range of benefits to support well-being.
• Eligibility for medical, dental, vision, and mental health benefits from day one.
• 35% discount on Bell services.
• Access exclusive offers from partners.

Bell encourages individuals who may require accommodations during the hiring process to let us know.