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Salesforce Financial Services Business Analyst

Culture Alberta

Use Salesforce Financial Services Cloud expertise at ATB to translate complex business requirements into clear workflows, stories, and acceptance criteria.This senior functional analysis role supports Salesforce Retail CRM across business, design, and technology. You will work with Sales Cloud, Service Cloud, and Financial Services Cloud while helping deliver structured milestones through Scrum practices. Your documentation will guide technical developers and business stakeholders.Key Responsibilities:
Analyze requirements and translate needs into user storiesSpecify acceptance criteria and clear workflow logicPartner with stakeholders to discover business requestsDocument fields and end-to-end functional touchpointsChampion documentation standards across sprint eventsRequirements:
Five or more years as a Salesforce Functional AnalystFinancial Services Cloud data model understandingFinancial services industry experience is an assetAbility to explain complex logic clearlySalesforce certifications are strong assetsBring Salesforce Financial Services Cloud knowledge, requirements analysis, and functional documentation to ATB’s CRM work.
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Vacancy posted 1 hour ago
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