Salesforce Business Analyst: Transform & Optimize Crm

Alithya in Montreal is seeking a Salesforce Business Analyst to bridge business and IT, shaping processes on the Salesforce platform. You will gather requirements, map current and future processes, and design Salesforce solutions across Sales, Service, Marketing, and Financial Services Cloud while ensuring regulatory alignment.You’ll lead discovery workshops, define KPIs, participate in large multi-organization implementations, and collaborate with executives, offshore teams, and partners to
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