SalonCentric - Chef(e) d'Équipe Digital & E-Commerce

DIGITAL & E-COMMERCE TEAM LEAD - SALONCENTRIC

SalonCentric Canada, headquartered in Mississauga, Ontario, and operating in British Columbia and Quebec, is part of the largest wholesale salon and beauty supply distributors of professional beauty products in North America, exclusively for licensed beauty professionals. It's our vision to be your business partner of choice. We're committed to doing this by providing the best brands, the best education, and the best business-building support; transforming every salon, suite, or barbershop into a destination of choice.

A Day in the Life

As an E-commerce Team Lead for SalonCentric, you will play a key role in developing our online presence, our global digital strategy and lead a dedicated team to achieve our sales goals. Reporting to the E-commerce Director, you will be responsible for the performance, including CRM and paid media, and optimization of our platform in a dynamic and collaborative environment.

Your responsibilities will include:

• E-commerce & Digital Strategy: Contribute to the development and execution of the e-commerce strategy to drive sales growth and customer engagement on our platforms. Supervise key functions, including SEM, Meta and CRM. 
• Team Management: Coach, train, and motivate the e-commerce team on a daily basis to ensure performance targets are met and to foster talent development.
• Performance and Analysis: Monitor and analyze key performance indicators (traffic, conversion, average order value) to identify optimization opportunities and produce relevant reports.
• Project Management: Lead various digital projects, from promotional campaigns to user experience improvements, coordinating internal and external resources.

We Are Looking For

We are looking for someone with an analytical mindset and natural leadership, capable of motivating a team and navigating a constantly changing environment. Your ability to turn data into concrete actions and your strategic vision will be essential to your success.

• A bachelor’s degree in a relevant field.
• Proven experience in E-commerce.
• E-commerce Analytics & Performance: Ability to use data to develop effective e-commerce strategies and measure their success.
• Digital Project Management: Competence in leading digital projects from start to finish, meeting deadlines and budgets.
• Traffic & Acquisition: Know-how to define and deploy strategies to attract qualified traffic.
• Leadership: Ability to inspire and guide a team towards achieving common goals.
• Fluency in both English and French is required as the scope for this role is across Canada.

What’s In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!).
• Real responsibility from day 1, there’s no sitting on the sidelines at SalonCentric.
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
• A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference.

Who We Are

L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.

At L'Oréal Professional Products Division, we have more than 115 years of avant-garde to define the present and shape the future of professional beauty. We are an open space for innovation and technology while we take care of the planet. By joining SalonCentric, you will be part of a leading distributor for beauty professionals in North America, offering the best brands and top-tier business support.

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.