Front Desk Supervisor AIRE Toronto

Lead premium guest service at AIRE Toronto as a Front Desk Supervisor in the Fashion District. Support reception workflows and high-end clientele.

This Front Desk Supervisor supports the front desk team at AIRE Ancient Baths. You will oversee opening and closing, guide attendants and hosts, and resolve guest concerns. The position also includes reservation troubleshooting, payment oversight, and maintaining the welcome area. Success requires client service experience, supervisory experience, and strong communication skills. Microsoft Office proficiency is preferred.

Key Responsibilities:

• Oversee reception desk opening and closing procedures
• Support welcome area organization and aesthetic standards
• Assist guests and resolve customer service issues
• Direct front desk attendants and hosts through workflows
• Troubleshoot reservations and oversee payment transactions

Requirements:

• Minimum two years’ client service experience
• At least one to two years’ supervisory experience
• Excellent verbal and written communication skills
• Strong service mindset for high-end clientele
• Flexible schedule, including weekends and holidays

Bring organized supervision, polished communication, and luxury customer service to AIRE Toronto’s distinctive guest experience.