Manager- Policy Holder Tax & Reconciliation

Job Description

What is the opportunity?

As the Manager of the Policyholder Tax and Reconciliation team, you will be responsible for regulatory compliance with the taxation of our life insurance and deferred annuity products for our business processes, procedures, and system functionality for tax reporting. You will oversee the accounts receivables for the Life & Health Insurance division by playing a critical role in mitigating financial risk through daily and month end reconciliation and journal entry processing functions. Manage the administration of RBCI’s year-end tax reporting as part of the Year End Tax Project each year, ensuring compliance with tax legislation. Your role will require you to review and sign‑off each of the tax jobs for printing of tax slips and submission of XML files to Canada Revenue Agency and Revenue Quebec. Complete the Reporting Common Reporting Standard (CRS) and Foreign Account Tax Compliance Act (FATCA) policyholders to CRA and various AML functions. You will have a team of 6 Tax Analysts and Reconciliation Specialists reporting to you, and you will have the opportunity to develop others while providing opportunities for continuous learning, collaboration with a variety of teams and building effective, strong work relationships.

What will you do?

• Promote and maintain positive relationships with clients, regulators and business partners, including the handling and resolving of complex tax inquiries, reconciliation and finance inquiries and any escalations.
• Utilize all resources including communications received from CLHIA, to identify and monitor changes including federal and provincial budgets released, to identify new and/or changes in legislation that impact the administration and compliance with taxation of RBCI’s products on each system; attend monthly CLHIA Policyholder Tax Committee meetings.
• Consolidate information for purpose of tax, regulatory and financial reporting with an emphasis on maintaining accurate, up‑to‑date tax account and payment information for filling returns, tax remittance and YET project.
• Primary business resource for all system enhancements and/or new products implemented that have tax implications, providing support, information and analysis, as required, to ensure compliance.
• Serve as a primary liaison for escalations resulting from internal/external customer inquiries and complaints that are specific to taxation, ensuring that reputational risk, regulators, legal and compliance matters are considered for all tax related issues.
• Support team members in either Policyholder Tax or Reconciliation helping them develop skills and building knowledge both in their role and in preparation for future career opportunities.
• Assurance of financial integrity through effective oversight of any premium reconciliation processes, approvals as per DOA while meeting any FSS deadlines.
• Build key relationships with bank contacts, internal departments and our vendors as well as FSS and Finance business specialists for all reconciliations and audit activities and assist partners to resolve unique and complex account analysis.
• Identify potentially high‑risk clients and ensure Enhanced Due Diligence is conducted by the AML High Risk Client Team to inform and document the client’s AML risk rating.
• Ensure Client Due Diligence and ongoing monitoring requirements are met for existing clients in accordance with AML regulations, including identifying new risk factors or changes to a client’s AML risk rating.
• Manage administrative and confidential documents for integrity, accuracy, consistency and decision‑making, in accordance with Legal and Compliance Department standards and ensure procedures (SOPs) are documented, up to date and maintained per RBCI’s approved PPL requirements.
• Support Auditors (internal and external) with any audit reviews for Life & Health business.
• Leading, coaching, enabling, and developing a team to achieve personal and team success and to drive continuous improvements and high employee engagement scores.

What do you need to succeed?

Must have

• University degree or equivalent.
• Expert knowledge and understanding of insurance policy ACB and taxation rules for life insurance and deferred annuity products.
• Experience working on year‑end tax reporting for production of client tax slips and submission of XML files to Canada Revenue Agency and Revenue Quebec.
• Experience with overseeing reconciliation of corporate bank accounts.
• People management experience including developing and coaching, ability to motivate and unlock potential of our people.
• Strong problem solving and analytical capabilities.
• Excellent communication skills (written and verbal).

Nice to have

• Bilingual in French and English, written and spoken.

What’s in it for you?

Whether it’s developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, at RBC you have everything you need at your fingertips to build your career and life.

• Working with an award‑winning team Awards | RBC Diversity & Inclusion.
• A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options.
• Work where you belong as part of a supportive, inclusive team and company that celebrate your unique perspectives, background and experience and want you to bring your whole self to work, every day.
• Leaders who are invested in your success and provide opportunities to learn, to grow and to try new things. Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career.
• Flexible work arrangements and leaders who support your needs—both personal and professional.
• An opportunity to have real impact on the lives of our clients and the communities you serve.
• RBCI software tools to boost your productivity.

Job Skills

• Active Learning
• Adaptability
• Communication
• Cross‑Team Collaboration
• Customer Service
• Decision Making
• Finance
• Financial Reports
• Group Problem Solving
• Insurance
• Interpersonal Relationship Management
• Operational Delivery
• People Management
• Product Services
• Tax Compliance
• Taxes
• Tax Reporting
• Time Management

Additional Job Details

Address: MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City: Mississauga

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: INSURANCE

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-06-11

Application Deadline: 2026-06-25

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$67,000.00 - $110,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay range for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.