Senior Ui/Ux Designer

DEPARTMENT OVERVIEWESIT Advanced Solutions (a DXC Technology company) Application Delivery and Innovation (AD&I) Services department is responsible for the planning, design, development, and sustainment of enterprise and public-facing digital systems supporting clients across the BC Broader Public Sector, including Ministry of Finance, Ministry of Transportation and Transit and multiple other ministries.The department delivers and supports mission-critical applications used by thousands of internal ministry users across multiple locations and by members of the public accessing essential government services.These systems operate in complex regulatory, security, and accessibility-driven environments and span a mix of legacy platforms and modern digital solutions.AD&I works in close partnership with business stakeholders, delivery teams, and external partners to modernize user experiences, improve service outcomes, and ensure digital products are reliable, secure, accessible, and user-centered. User experience design is a critical capability enabling successful adoption, operational efficiency, and positive public outcomes.
DESCRIPTIONThe Senior UI/UX Designer applies advanced professional knowledge to design and deliver high-quality, accessible, and user-centered digital solutions. This role is regarded as a subject matter expert in user experience design and frequently contributes to the development of new ideas, methods, and standards.The position works on complex and high-impact initiatives where analysis requires in-depth evaluation of multiple factors including user needs, business objectives, accessibility requirements, enterprise constraints, and public-sector policies. The Senior UI/UX Designer exercises significant independent judgment within broadly defined practices and provides expert guidance to project teams and stakeholders.This role is a senior individual contributor position with no direct staff supervision, and includes mentorship, training, and functional leadership responsibilities.
ACCOUNTABILITIES/DELIVERABLES
Leads user experience deliverables for complex, enterprise-level initiatives involving Agile or hybrid delivery teams, ensuring user-centered design principles are embedded throughout the solution lifecycle
Produces user interfaces and interaction models for digital products, including low- and high-fidelity prototypes, production-ready UI designs, reusable components, and design patterns
Gathers, evaluates, and translates user and business requirements in collaboration with product owners, business analysts, developers, and architects
Develops and recommends design solutions that address business needs, operational constraints, and public-sector policy requirements
Illustrates design concepts using storyboards, journey maps, process flows, sitemaps, and wireframes
Maintains and contributes to enterprise UI design systems and standards for web and mobile applications
Plans, conducts, and interprets user research and usability testing, including qualitative and quantitative methods, and applies findings to inform design decisions
Ensures user experience designs comply with accessibility standards (WCAG 2.1 AA or higher), usability best practices, and enterprise guidelines
Collaborates across disciplines including business analysis, development, architecture, testing, and operations
Applies an iterative, evidence-based design approach informed by user feedback, analytics, and peer review
Leads preparation of UX-related documentation supporting solution design and delivery
Provides mentorship, coaching, and formal training to analysts, developers, and other team members on UI/UX practices
Assists in the development and continuous improvement of UX standards, guidelines, and reusable assets
Reviews and evaluates designs and project activities for alignment with UX standards, accessibility requirements, and enterprise architecture
Actively participates in delivery initiatives to ensure effective stakeholder engagement and timely communication
Keeps current with modern design tools, techniques, best practices, and emerging trends relevant to public-sector digital services
Provides cost and effort input to support planning of application development, enhancements, and modernization initiatives
Position Title: Senior UI/UX Designer
Classification: IS27
Department: Application Services
Job Code: 90000665
Work Unit: Application Development
Job Title: Information Systems Officer
Director, Application
Services
Last Updated: January 2026
Impact/Scope
Works collaboratively with peers, delivery teams, client representatives, and external partners
Regularly interacts with senior individual contributors, managers, directors, and program leadership
Supports multiple concurrent initiatives with varying levels of complexity and public visibility
Contributes to digital solutions that are public-facing, highly visible, and critical to service delivery SUPERVISORY RESPONSIBILITIES
Type of Report # Type of Report #
Direct (directly supervises assigned staff)0
Indirect reports (supervises through
0
PROJECT/TEAM LEAD OR TRAINING RESPONSIBILITY
Role Y/N Role Y/N
Supervises students or volunteersY
Provides formal training to other staffY
Leads project teamsN
Assigns, monitors, and examines work ofstaff
Y
FINANCIAL RESPONSIBILITYProvides UX effort and cost input to support planning and estimation for application development, system enhancements, and modernization initiatives.
SELECTION CRITERIAEducation and Experience
Bachelor’s degree in Design, Human Factors Engineering, Human-Computer Interaction, Social Sciences, Communications, Business, or an equivalent combination of education and experience
Minimum 7 years of progressively senior experience in UI/UX design, typically supported by 10 or more years working on complex digital products, enterprise systems, or public-facing applications
Demonstrated experience working as a senior individual contributor within Agile or hybrid delivery environments
Knowledge, Skills, and AbilitiesMandatory (Must-Have)
Advanced application of UI/UX design principles, theories, and practices across multiple digital products or services
Proven experience designing accessible digital solutions in alignment with WCAG 2.1 AA or equivalent public-sector accessibility standards
Strong understanding of inclusive and universal design principles for diverse and non-technical user populations
Experience producing high-quality UX artefacts including personas, journey maps, usability test plans and results, wireframes, prototypes, functional specifications, and design documentation
Demonstrated ability to plan and execute qualitative and quantitative user research and translate findings into actionable design recommendations
Ability to evaluate and review designs for alignment with enterprise architecture, standards, and delivery constraints
Strong analytical, problem-solving, and decision-making skills
Desired (Good-to-Have)
Experience across multiple UX sub-domains including information architecture, interaction design, usability engineering, content strategy, information visualization, or service design
Experience facilitating workshops to identify target users, define user needs, and build consensus across stakeholder groups
Experience influencing product or delivery teams to prioritize user needs using evidence-based insights
Familiarity with data-informed design approaches, analytics, or usability metrics
Awareness of emerging trends such as AI-assisted design tools and automation, with the ability to assess applicability within public-sector and enterprise environments
Experience working within regulated, large-scale, or public-sector environments
REQUIRED COMPETENCIESAll Advanced Solutions employees are required to display the following competencies:
Customer Focus
Integrity and Trust
Ethics and Values
Motivating Others
Drive for Results
Building Effective Teams
Priority Setting
Decision Quality
Business Acumen
DEPARTMENT STRUCTURECapability Lead of Application
Development
IS32
Director,
Application Development
Services
Senior UI/UX Designer
IS27
WHAT WE OFFERAll Advanced Solutions employees are required to display the following competencies:
Salary Package
Employment Type: Full Time, Regular
Union/Non-Union: Union-BCGEU
Salary Grid Level: Level 27, Schedule 2
Annual Salary: $111,370.92 - $127,197.57 (Based on a 40-hour Work Week)
Office Location: Victoria, BC - Hybrid
15 Vacation days, with entitlement increases with service
Maternity, Parental and Pre-Adoption Leave with option for top up
Employee Assisted Program including paid counselling services for you and your family
Paid sick leave for when life happens
Extended health and dental
Public Service Pension plan, matched by Advanced Solutions
Excellent Rewards and Recognition Program
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