Substance Use Disorder (SUD) Navigator (Full-time Permanent)

Full-time Permanent

This posting is for an existing vacancy

1.00 FTE, Day, 11.25-hour shifts

SUDSN

Mental Health and Addictions

$31.9490 to $33.1523 per hour

As per CUPE Local 822 Collective Agreement

Thursday, October 29, 2026

If this opportunity sounds like a great fit for you and you meet most of the essential qualifications we are looking for, we encourage you to apply and provide us more details about why you think you would be a great fit. LWDH is dedicated to ongoing professional development and continuing education opportunities to enhance skillsets and working experience.

Description

Under the direction of the Lake of the Woods District Hospital Program manager responsible for the SUD Pathways or designate, SUD System Navigator assists with creating seamless transitions within and between hospital and community services.  This position facilitates timely access to the full spectrum of substance use services that are aligned with a client’s goals and preferences. This includes creating individualized care plans and ensuring best practice approaches to assessment, treatment, navigation, and support for individuals and families experiencing substance use disorders.

This position acts as a key connection point for patients, offering rapid response to substance use concerns, safety needs, and harm reduction. The SUD System Navigator facilitates seamless transitions between service providers and supports timely access to the full spectrum of healthcare services. Aligned with the five pillars that include supportive environments, peer support, harm reduction, substance use healthcare, and care transitions and navigation; the goal of this role is to improve access, enhance care quality, and support compassionate, evidence-informed services for individuals affected by substance use within the community.

Values

COMPASSION : We are empathetic, sensitive and understanding to the unique needs of our patients. their families, our staff and our communities.

COLLABORATION : We are stronger together, working as a team and with our partners to improve the health of our patients.

EXCELLENCE : We are committed to quality care and service excellence for every patient. We stay current on evolving science and share our expertise.

INTEGRITY : We are committed to honesty, confidentiality, confidentiality and trust. We act in a professional and ethical manner to best meet the needs of our patients, their families, our staff and our communities.

RESPECT : We embrace the strength in our diversity and treat patients, families, staff and partners with dignity. We value each individual and bring trust to every relationship.

Why Work with LWDH? In this position, there are many benefits to joining our team:

• 2 weeks paid vacation
• Healthcare of Ontario Pension Plan enrolment, one of Canada’s largest defined benefit pension plans that includes inflation protections, survivor benefits, buyback options, and early retirement
• Desjardin Group Life Insurance coverage that includes basic life insurance, short/long-term disability coverage, and voluntary custom options
• Hospitals of Ontario Disability Income Plan coverage that includes short-term sick pay and long-term disability
• Green Shield Canada extended health benefits for single and family including dental services, prescription, health services, vision, hospital accommodation, etc.
• Relocation and accommodation packages and support
• Access to staff physiotherapy, onsite gym, Employee Assistance Program, staff wellness initiatives, an employee perks program, and much more!

Qualifications

• Post-secondary education in social services and/or health care or an applicable field, applicants with other combinations of applicable experience and education may be considered
• Current certification or the willingness to obtain First Aid and CPR                                                                 

• Current certification or the willingness to obtain Naloxone, BLS and CPI Experience working with high-risk populations, particularly those who struggle with mental health and addictions
• Strong interpersonal skills with the ability to collaborate well with clients, family members, professionals and agencies
• Ability to work independently and as part of a team
• Knowledge of community resources and the ability to strongly advocate and make referrals
• Knowledge of harm reduction frameworks with a demonstrated ability to support individuals with complex needs
• Effective communication, organizational and time management skills
• Demonstrated proficiency with computers including the use of Microsoft Office products and electronic medical records
• Understanding of data collection for the purposes of statistical reporting and quality improvement
• A valid Ontario Driver’s License, with a clean driver’s abstract and regular access to a personal vehicle is required
• Reliable attendance record

We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position.

Please prepare your application in accordance with the qualifications posted in the job advertisement. LWDH is a proud and active partner in the All Nations Health Partners Ontario Health Team, working collaboratively towards the development of a seamless, patient-centre healthcare system. Applications will be screened based on the posted qualifications.

LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles.

We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available. Please inform Human Resources of any accommodation(s) at any point throughout the recruitment and selection process to ensure your equal participation.

LWDH values the importance of creating a workplace that reflects the population it serves and promotes the representation of the Employment Equity groups as outlined by the Employment Equity Act (1993). Applicants are encouraged to self-declare at the time of application. For more information, to request an accommodation, or to report a frequently publicly posted advertised job posting, please contact the Human Resources Department at View phone number on westendjobs.ca.