Customer Success Management In Dynamic Services
BDO Canada
Join BDO as a skilled Customer Success Manager overseeing Dynamics 365 Managed Services. Cultivate client relationships and enhance service delivery through strategic vision.
This role is crucial in BDO's growing Solution Operations practice, focusing on Microsoft Dynamics 365 Business Central, F&O, and CE. The Customer Success Manager will guide multiple client projects, ensuring alignment with business outcomes and effective execution of SLAs. You will also foster team empowerment and innovation through coaching and performance monitoring.
Key Responsibilities: - Lead client engagement efforts and relationship building - Ensure adherence to budgets, timelines, and service quality - Support new client onboarding and transition processes - Manage communication with clients on service delivery status - Track performance against KPIs and implement improvements
Requirements: - At least 5 years in ERP or CRM technology environments - Solid background in project and client success management - Outstanding problem-solving and leadership capabilities - Experience with Agile methodologies or ITIL preferred - Relevant educational qualifications in business or technology
Drive exceptional client success and service innovation at BDO, optimizing engagement and strategic delivery.#J-18808-Ljbffr
This role is crucial in BDO's growing Solution Operations practice, focusing on Microsoft Dynamics 365 Business Central, F&O, and CE. The Customer Success Manager will guide multiple client projects, ensuring alignment with business outcomes and effective execution of SLAs. You will also foster team empowerment and innovation through coaching and performance monitoring.
Key Responsibilities: - Lead client engagement efforts and relationship building - Ensure adherence to budgets, timelines, and service quality - Support new client onboarding and transition processes - Manage communication with clients on service delivery status - Track performance against KPIs and implement improvements
Requirements: - At least 5 years in ERP or CRM technology environments - Solid background in project and client success management - Outstanding problem-solving and leadership capabilities - Experience with Agile methodologies or ITIL preferred - Relevant educational qualifications in business or technology
Drive exceptional client success and service innovation at BDO, optimizing engagement and strategic delivery.#J-18808-Ljbffr
Vacancy posted 2 hours ago
Similar jobs that could be interesting for youBased on the Customer Success Management In Dynamic Services in Winnipeg, MB vacancy
- ...Halifax, NS) Reports to: Head of Customer Support & Success About Us Trolley is the payouts... ...distributed team. What You'll Do Own and manage a portfolio of high-value and complex... ...for having experience in financial services, SaaS payment automation, and the...Suggested
- ...honesty, technical excellence, and a "customer-first" approach. We are looking for a leader to manage our front-of-house operations... .... The Role As the Service Writer/Manager, you are the face... ...business with over four decades of success. Competitive Compensation:...SuggestedFull timeLocal areaMonday to friday
Seven Oaks Transmissions
Winnipeg, MBmore than 2 months ago - ...available at POSITION SUMMARY The Customer Service Representative (CSR) will perform all the... .... Metro CSRs to monitor and manage customer contract items and escalations... ...Requirements WHAT YOU NEED TO BE SUCCESSFUL: High School Grad /Business Admin. Certificate...SuggestedRemplacementPermanent employmentFull timeContract workSummer holidayWork at officeImmediate start
$35.5k - $50.5k per year
...Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance... ...complex or unresolved customer situations to managers as required. Contributes to meeting branch...SuggestedContract workPart timeDay shift- ...list of medical and dental expenses and services. Manulife Virtual Pharmacy - Access pharmacy... ...Café offers free Tea and Coffee. Customer Service Representative (CSR) Full-Time... ...products for customers across North America. We manage complex supply chains, run multiple SMT...SuggestedFull timeContract workInternshipWork at office
$45.9k - $72.6k per year
...Time - Group Retirement Services (GRS) Administration supports... ...keeping and reporting for GRS customers while delivering a high standard... ...This role is ideal for a customer‑focused, detail‑oriented professional... ...of contact for inquiries, managing phone and email...Permanent employmentFull timePart timeInternshipWork at officeFlexible hours- ...UW Management is hiring a Customer Service Representative to support customers seeking information about telecommunications products and services. This role is focused on providing helpful responses, clarifying service information, helping customers find the products and plans...Full time
- ...excellence? We are looking for a Bilingual Customer Service Team Leader to join a vibrant, customer-... ...vital on-site role, you’ll oversee a dynamic team of frontline representatives, helping... ..., and be a key player in day-to-day success. Develop Talent: Coach, onboard, and...Long term contractPermanent employmentFull timeTemporary workImmediate startMonday to friday
- ...through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable,... ...POSITION SUMMARY We are seeking a Customer Programs Manager who will act as the liaison for the company and the customer, successfully managing assigned contracts by leading cross...Long term contractFull timeContract workSummer holiday
$46.6k per year
...We’re Hiring: Bilingual Customer Service Representative Location: Winnipeg Hybrid Pay: $46,600 Type: Permanent and Full-Time Non-Negotiables... ...: Troubleshoot product/service issues, process orders, and manage account updates or returns. Build Relationships: De-...Hourly payPermanent employmentFull timeWork at officeLocal areaShift work$16.4 - $20 per hour
...wholesale establishment/distribution centre Telecommunications company Sales Tasks Answer inquiries and provide information to customers Arrange for refunds and credits Maintain records and statistics Sell merchandise Computer and technology knowledge ~...Permanent employmentShift workDay shiftEarly shiftTelesolutions
Winnipeg, MB12 days ago- ...list of medical and dental expenses and services. Manulife Virtual Pharmacy - Access... ...be a part of that. Applications & Customer Solutions Manager – Antec Controls We are seeking a... ...a team of Applications Engineers in a dynamic HVAC manufacturing environment spanning...
$17 - $19 per hour
Education: No degree, certificate or diploma Experience: 2 years to less than 3 years Screening questions Are you currently a student? Do you meet the language requirements listed in the job posting for the position (English or French)? Employment terms options ...Permanent employmentPart timeWeekend workDay shiftAfternoon shiftJ’ADORE Body Sugaring
Winnipeg, MB25 days ago- Authorize routine deposits and withdrawals Co-ordinate activities with other work units or departments Establish work schedules and procedures Examine and verify the accuracy of work Identify workers’ training needs Prepare and submit reports Resolve work ...
$16.4 - $18 per hour
Overview Languages English Education ~ No degree, certificate or diploma Experience No experience (will train) On site Work must be completed at the physical location. There is no option to work remotely. Work setting Urban area Business...Permanent employmentFull timeRemote work- ...Randstad Canada is seeking a Remote Call Center Customer Service Representative to join a top transportation and logistics company. Why You’ll Love It: 100% Remote / Work from Home Ideal Schedule: 4 days on, 4 days off (Night Shift) Make a Direct Impact: Support drivers...Work at officeRemote workWork from homeFlexible hoursShift workNight shiftDay shift
$16.4 - $18 per hour
Education: Expérience: Education No degree, certificate or diploma Work setting Urban area Business sector Private sector Public sector Telecommunications company Computer and technology knowledge ~ Internet Work conditions and physical capabilities...Permanent employmentFlexible hoursShift workWeekend workDay shiftEarly shiftTelesolutions
Winnipeg, MB5 days ago- ...improvement industry. We don’t just advertise our clients’ products or services - we build long-term marketing solutions within the context of... ...-motivated, digitally savvy, and results-driven. The Partner Success Manager is responsible for maintaining and cultivating existing...Long term contractPermanent employmentWork at officeRemote workWork from homeHome officeFlexible hoursNight shift
- ...- CRM to join a Toronto-based contract. You will design, develop, and integrate Dynamics 365 Customer Engagement solutions, using C#,.NET, TypeScript, REST APIs, and Azure Integration Services. Onsite in Toronto for a 6-month contract with potential extension. You will build...Full timeContract work
- ...centered clinical and preventive health services across Manitoba. The organization also delivers... ..., Health Services or designate, the Manager, Health Services oversees and manages inter... ...Check as conditions of employment. The successful candidate will be responsible for any service...Long term contractWork at officeShift work
- ...centered clinical and preventive health services across Manitoba. The organization also delivers... ...of progressive supervisory to mid-level management experience required, preferably in a... ...Check as conditions of employment. The successful candidate will be responsible for any...Work at officeImmediate startShift work
- ...performance reviews Organize and maintain inventory Negotiate arrangements with suppliers for food and other supplies Address customers' complaints or concerns HOW TO APPLY By email By mail 748 Sargent Avenue Winnipeg, MB R3E 0B4 In person 748...Remote work
- ...just a job, it's a career Glazing Service Account Manager Business Development, Service Division... ...- Communication with existing customers and explain Flynn Service opportunities... .... The foundation of our award winning success is having the right people on our team...Contract workFor contractorsLocal area
$33.31 per hour
...Plan and organize daily operations Plan and control budget and inventory Manage contracts for advertising or marketing strategies Hire, train and supervise staff Address customers' complaints or concerns Supervision ~11-15 people Additional information...Permanent employmentFull timeRemote work$32 per hour
...Recruit staff Set staff work schedules Determine type of services to be offered and implement operational procedures Organize and... ...Participate in marketing plans and implementation Address customers' complaints or concerns Plan, organize, direct, control and evaluate...Permanent employmentFull timeRemote work- ...Custom Castings is a member of the Nordstern Group of Companies, which also includes Protek... ...and hardworking Quality Assurance Manager to join our team in a fast-paced manufacturing... ...~ Active Social Committee The successful candidate will work with personnel to maintain...Permanent employmentFull timeFlexible hoursShift work
$74k - $138k per year
...And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients... ...the job coaching What will your typical day look like? As a Manager in the Accounting Services Group, you will: Manage and...Permanent employmentFlexible hours- ...Our client is a well-established Winnipeg-based Managed Service Provider with nearly 30 years in business, acting as the outsourced IT department... .... They're looking for an experienced Service Delivery Manager to lead the service team and own the day-to-day delivery of service...Shift workWeekend work
$50 per hour
...completed at the physical location. There is no option to work remotely. Responsibilities Tasks Manage the operations of a department providing several administrative services Assist in preparing annual budgets Plan, organize, direct, control and evaluate daily...Permanent employmentFull timeRemote work- ...Job Details Job Title Assistant manager - Food services Job details Location: 500 Portage Ave Winnipeg, MB R3C 3X1 Salary: $31.50 hourly / 35 hours per week Terms of employment: Permanent employment, Full time Starts: As soon as possible Vacancies: 1...Hourly payPermanent employmentFull timeImmediate start
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Management In Dynamic Services. Be the first to apply!
Related searches
- customer Winnipeg, MB
- customer success Winnipeg, MB
- change management part time Winnipeg, MB
- asset management specialist Winnipeg, MB
- disability management Winnipeg, MB
- tourism management Winnipeg, MB
- configuration management specialist Winnipeg, MB
- resource management specialist Winnipeg, MB
- hotel management training Winnipeg, MB
- product management intern Winnipeg, MB