CRM Operations Specialist (Remote | $80-$120/hr)

Data Quality / CRM Operations Evaluator

Position: Data Quality / CRM Operations Evaluator

Type: Hourly Contract

Compensation: $80–$120/hour

Location: Remote

About the Opportunity

This opportunity is for experienced data quality and CRM operations professionals to contribute their expertise to an advanced AI research and evaluation project .

You will review and assess AI-generated work products, including documents, spreadsheets, and presentation decks , for accuracy, rigor, consistency, and domain-specific quality. The work focuses on applying practical expertise in data quality management, CRM operations, data governance, and customer data processes to evaluate AI-generated outputs.

This is a fully remote, hourly engagement designed for professionals with substantial experience managing and evaluating data and CRM-related workflows.

Responsibilities

• Evaluate AI-generated data quality and CRM operations artifacts against domain-specific quality standards and evaluation rubrics.
• Review documents, spreadsheets, and slide decks for accuracy, completeness, consistency, and operational relevance .
• Assess AI-generated outputs related to CRM processes, customer data management, data quality, and operational workflows .
• Identify data inconsistencies, factual errors, missing information, duplicates, and process gaps .
• Evaluate the accuracy and effectiveness of data quality procedures, CRM workflows, and operational recommendations .
• Review spreadsheets and structured data for accuracy, consistency, formatting, and logical integrity .
• Identify presentation, formatting, visual, and communication issues in Microsoft Office and Google Workspace deliverables.
• Provide clear, concise, and structured written feedback explaining identified issues.
• Apply consistent domain-specific evaluation criteria when grading AI-generated work products.
• Use professional judgment to distinguish between minor formatting issues and substantive data or operational errors .
• Help improve the quality and reliability of AI systems by identifying weaknesses in generated data quality and CRM operations content .

Required Qualifications

• 5+ years of relevant professional experience in data quality, CRM operations, or closely related fields .
• Native or professional fluency in English .
• Strong practical understanding of data quality management and CRM operations .
• Experience working with customer data, CRM systems, data processes, or operational workflows .
• Highly proficient with Microsoft Office and Google Workspace , particularly PowerPoint and Google Slides .
• Strong analytical and critical-thinking skills.
• Ability to evaluate complex work products for accuracy, consistency, rigor, and operational quality .
• Excellent written communication skills with the ability to provide clear and structured feedback .
• Ability to work independently in a remote, asynchronous environment .

Preferred Qualifications

• Master's degree or higher from a reputable institution.
• Experience with CRM platforms, customer data systems, data governance, or data quality frameworks .
• Experience in data validation, data cleansing, deduplication, data integrity, or quality assurance .
• Experience creating or reviewing operational documentation, reports, spreadsheets, dashboards, or presentations .
• Experience with enterprise CRM and data management environments.
• Previous experience with AI evaluation, AI training, quality assurance, or benchmark development is a plus.

Compensation

• $80–$120/hour
• Hourly contract engagement.
• Fully remote opportunity.
• Opportunity to apply professional data quality and CRM operations expertise to AI evaluation and quality improvement.

Eligibility

• Data quality and CRM operations professionals with 5+ years of relevant professional experience are encouraged to apply.
• Candidates must demonstrate strong expertise in data quality management, CRM operations, or related operational data functions .
• Strong proficiency in Microsoft Office and Google Workspace , particularly presentation tools, is required.
• Candidates with an advanced degree (Master's or higher) are preferred.

Application Process

1. Apply for the Data Quality / CRM Operations Evaluator position.
2. Complete the required screening process.
3. Demonstrate relevant data quality and CRM operations expertise .
4. Complete any required evaluation or assessment.
5. Complete onboarding if selected.
6. Begin reviewing and evaluating AI-generated data quality and CRM operations work products .