Sr. Business Operations Engineer

Meet Yubico: the creator of the most secure passkeys and leading provider of hardware authentication security keys. Our company’s mission is to make secure login easy and available for everyone. Yubico was founded in 2007 by Stina and Jakob Ehrensvard, and is public on Nasdaq Stockholm Main Market: YUBICO. Our customers include Fortune 500 companies, hundreds of government agencies and millions of individuals in over 160 countries that rely on Yubico technology to secure access to computers, online services and mobile apps. Our global customer base includes organizations of varying sizes, from large corporations such as Google, Amazon, Microsoft and Hyatt, to companies like Dyson. We are a global company with a strong company culture and employees located in over 14 countries. Yubico’s headquarters are based in Stockholm, Sweden, Santa Clara, CA and Singapore. Aligned with our mission to make the internet more secure for everyone, Yubico donates YubiKeys to organizations helping at-risk individuals through our philanthropic initiative, Secure it Forward.

The Role:

We are looking for a Senior Business Operations Engineer to join our global Business Operations team, based in Sweden and the US. This is a Salesforce-heavy role, but it goes beyond CRM development. You will be a technical partner to our Sales and Marketing organization, translating their needs into reliable, scalable solutions across our full stack: Salesforce, NetSuite, and the integrations that connect them.

You will work closely with stakeholders in Sales and Marketing, picking up rough ideas and turning them into production-ready solutions. This means you need to be as comfortable in a whiteboard conversation as you are in a code editor. A genuine interest in how sales organizations operate is as important here as technical depth.

We build with the best tool for the job. That usually means Flows, declarative configuration, or AI-assisted automation, with Apex and custom code available when the problem calls for it.

Tasks & Responsibilities:

• Salesforce development: Design and build solutions across Sales Cloud, Service Cloud, and Experience Cloud, using Apex, LWC, and Flows depending on what the problem requires.


• Stakeholder collaboration: Work directly with Sales and Marketing to understand business problems, challenge requirements, and turn ideas into maintainable, production-grade solutions.


• Integrations: Build and maintain integrations between Salesforce, NetSuite, and other systems using Celigo and REST/SOAP APIs, with Java or SuiteScript where custom logic is required.


• AI implementation: Identify and build AI-driven automations that reduce manual work and improve data quality across the business.


• NetSuite: Support data flow and business logic between CRM and ERP, with development as needed.


• Data and analytics: Collaborate with our data team on BigQuery and dbt to make sure business logic is accurately reflected in reporting.


• Tech health: Audit and reduce technical debt, converting legacy code to declarative solutions where practical.


• DevOps and documentation: Manage releases, version control (Git), and own the technical documentation for everything you build.

Basic Requirements:

• 5+ years of development experience in a Business Operations or Systems Engineering environment.


• Strong Salesforce skills: Apex, Lightning Web Components, and advanced Flows.


• Solid background in Java; Apex is closely related and experience with both is expected.


• Experience with middleware and API integrations (REST/SOAP); Celigo experience is an advantage.


• Experience working with Sales and Marketing teams, with a solid understanding of how sales organisations work.


• Clear, confident English communication skills, written and verbal. You will be working with non-technical stakeholders regularly.


• Bachelor's degree in Computer Science, Information Systems, or equivalent experience.

Bonus Skills:

• Experience with NetSuite or a strong motivation to learn it quickly.


• JavaScript and/or SuiteScript experience.


• Experience integrating AI/LLM APIs into business workflows.


• Experience with SQL, BigQuery, or dbt.


• Familiarity with GCP, AWS, or Azure.


• Salesforce Platform Developer I/II, NetSuite SuiteCloud Developer, or similar certifications.

At Yubico, we offer:

Freedom and Flexibility: At Yubico, we want you to be your most productive selves whether you decide to work 100% from home or choose to work hybrid/onsite. The way we balance the fast-paced demands of a high-growth company and sustainability is making rest a priority.

Yubico Values: We work to ensure that our employees have an open space to have their voices amplified to create a workplace where everyone feels like they belong. In support of this, our employees have created some pretty cool Employee Resource Groups that foster inclusion, help build community and connection across Yubico. Additionally, Yubico donates YubiKeys to organizations in need all over the world (you can read more about our work here ).

Social Connection: Relationships and connectedness matter, and we love spending time with our team! Our virtual workspace keeps us connected day-to-day whether it's through Yubico celebrating wins or our buzzing Slack communities. Check out our Life at Yubico Page on LinkedIn and our awards here .

Canadian benefits designed for your overall well-being:

• 1,200 CAD per year - Wellness benefit


• $3,000 USD - Continuing Education Stipend


• Vacation - Paid Time Off - 15 days


• Sick Days - 10 days


• Occupational Pension - Yubico offers a pension fund and contributes up to 5% of base salary


• Company Health Insurance - Health insurance offered to employees (medical and dental). You can decide to enroll or not. We do pay for it if you do. (SunLife)

#LI-Remote

We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law. We'd love to learn about what you can add to our diverse team. We are an E-Verify Participating Employer.

Yubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees. Yubico is not responsible for any fees related to unsolicited resumes or referrals.

Personal data submitted through this form is used for managing Yubico’s recruitment activities, which include facilitating any application you make, setting up and conducting interviews and tests for applicants, evaluating and assessing results and selecting candidates, and as otherwise needed in our recruitment and onboarding processes. The use of your personal data may also be necessary prior to entering into a contract with you (that is prior to offering you a job with Yubico). Your personal data will only be used for the purposes for which it was collected and in accordance with the Yubico Privacy Notice . We only keep your personal data for as long as necessary and in compliance with Yubico’s record retention policies. If you have asked us to, we will keep you informed of other opportunities at Yubico. We do this in various ways, including email and by phone. If at any time you do not want us to contact you or use your information as described herein please contact us at View email address on jobs.jobcopilot.com to let us know and we will delete all such information. Providing your personal data is voluntary, but necessary to join our talent community, and if you do not agree to provide your data, we will not be able to consider you as part of our talent community.

As part of providing the requested service, we will transfer your data to be processed by Greenhouse Software Inc. , a service provider contracted by Yubico AB and/or its subsidiaries that meets legally mandated privacy requirements. The Yubico Privacy Notice offers more information about Yubico privacy practices, including the lawful basis for processing of personal data, how to lodge a complaint with the supervisory authority, and how to contact Yubico to exercise your data subject rights. In this notice, when we refer to "Yubico", "us", "we" or "our", we mean the Yubico group company or companies that you apply to, or correspond with, and which are responsible for any personal data collected about you.