Head Of Platform Product Operations

Kraken

Lead platform product operations at Payward Services, focusing on regulated B2B2C launches, unified APIs, and operational readiness. Work across product and regulatory requirements.As Head of Operations, Platform Product, you will operate across Payward Services, Payward’s enterprise infrastructure platform. You will connect product, engineering, legal, compliance, finance, and external partners while building scalable operations. The remit covers KYC/KYB, lending, unified APIs, licensing, and regulated US entities.Key Responsibilities:
Own platform product operations and launch readinessGate go-lives against regulatory and operational requirementsDrive cross-functional roadmap, compliance, and infrastructure executionRun licensing, risk, incidents, audits, and reportingSupport regulators, examiners, boards, and executive discussionsRequirements:
Eight to twelve years of relevant experienceStrategy consulting roots and proven in-house operational executionExperience in scaling fintech, banking, or crypto firmsFamiliarity with US regulated financial supervision and examinationsComplex program leadership without formal authorityBring product depth, regulatory judgment, and cross-functional operating leadership to Payward Services’ regulated platform products.
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