Sales Manager

About the role
You'll lead the day-to-day performance of our Foodservice sales team, turning strategy into clear plans that hit sales, margin and customer growth targets. You'll coach your team, build strong customer relationships and work across the business to deliver great service and profitable growth. If you love developing people, winning new business and knowing your numbers, this role is for you.What you’ll do
Lead and grow the team
Coach and develop the Foodservice sales team to hit sales, margin, customer growth and activity targetsSet clear team and individual plans, priorities and expectationsTrack performance against KPIs and give regular feedbackRecruit, onboard and build your team's product knowledge and selling skillsBuild a collaborative, accountable and customer-focused sales cultureDrive sales growth
Grow existing accounts through category expansion and cross-selling, and win new businessKeep a strong pipeline and oversee territory and account plansReview sales trends, lost business and opportunities, and act on gapsRoll out sales programs and promotions with the Director, Food ServicesKeep a pulse on competitors, market pricing and customer trendsManage key customers
Help your team resolve significant customer concerns and protect at‑risk accountsOwn relationships with key and strategic accounts, and join meetings and negotiationsWatch margin, pricing, product mix and customer profitability, and act to improve themWork across the business
Partner with Operations, Purchasing, Finance, Production and Customer Service to support customersCollaborate with other Fresh Direct Group business unitsKeep accurate forecasts, pipeline data and sales reports, with regular updates to the DirectorWhat you bring
5+ years of progressive sales experience, ideally in foodservice distribution, hospitality, produce, grocery or a related industry5+ years experience in leading a Sales team, including coaching and performance managementA track record of profitable growth from both existing accounts and new businessStrong skills in sales planning, territory management and business developmentExperience managing pricing, margins, product mix and customer profitabilityStrong key-account and negotiation skillsProficiency with Microsoft Office, especially Excel, plus CRM or sales reporting toolsA valid Class 5 driver's licence, a clean driver's abstract and the ability to travel within the marketNice to have: a college or university education in Business, Sales, Marketing or a related field. Equivalent experience is welcome.
Who you are
A visible, approachable leader
who builds trust and holds people accountableCommercially sharp, connecting sales, pricing, margin and product mix to profitabilityResults-driven, setting clear priorities and following throughData-minded, using sales information to spot issues and opportunitiesA strong collaborator and communicator
across Sales, Operations, Purchasing and FinanceConfident and decisive, making sound calls in a fast-moving foodservice environmentOrganized and adaptable, balancing people, customer and commercial priorities
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