Tenant Relations Coordinator

The Saskatoon Housing Authority is seeking an individual with experience in the administration and coordination of application processes, unit allocations, security deposits, rent calculations, and tenant relations in accordance with social housing policies.

Accountabilities:
. Determination of client eligibility under the social housing platform based on set criteria.
. Responsible for unit allocation based on applicant needs.
. Maintain updated property listings, transfer requests, and timely data entry of tenant changes, etc.
. Coordinate and update application renewals, process applications, and current leases.
. Maintain vacancy reporting with accurate and timely data entry of vacate/rent termination dates and reasons for vacancy.
. Obtain verification of income and other supporting documentation for the application process and accurate rent calculation.
. Meet with tenants to ensure the social housing lease and Rent Supplement Programs are understood, and relay obligations for either party.
. Familiar with the Office of the Rentalsman (ORT), eviction procedures, possession, arrears collection, disposition of abandoned property, accurate supporting documentation, and schedule move out inspections.
. Establish and prepare arrears repayment schedules.

Qualifications:
. Grade 12 with the successful completion of an accredited business program preferred.
. 3-5 years of relative experience.
. A clear criminal record and vulnerable sector check will be required at time of hire.
. Knowledge of the Saskatchewan Residential Tenancies Act would be considered an asset.
. Understanding of the Saskatchewan Human Rights Act.
. Valid driver's license and use of a road worthy vehicle.
. Additional third-party liability insurance ($1,000,000 minimum coverage).
. Proficiency in the English language required (reading, speaking, and writing).