Director, Identity and Access Management Capabilities

We are seeking a strategic and visionary Director of Identity & Access Management (IAM) to lead the enterprise-wide identity ecosystem, including Identity Governance & Administration (IGA), Customer Identity & Access Management (CIAM), and Multi-Factor Authentication (MFA). This role will oversee the implementation and optimization of IAM capabilities across 1,200+ sites and hybrid cloud environments, leveraging One Identity’s full solution suite.

Key Responsibilities

• Develop and lead the enterprise IAM strategy aligned with security, compliance, and digital transformation goals.
• Champion Zero Trust access models and modernize identity services across hybrid environments (e.g., Azure AD, M365, Salesforce, Workday).
• Serve as product owner for One Identity’s full suite (Manager, Safeguard, Starling Connect, Active Roles, Password Manager).
• Oversee Identity Governance & Administration (IGA) including automated provisioning, deprovisioning, RBAC, and access certification.
• Manage Customer Identity & Access Management (CIAM) to ensure secure, user-friendly access for external stakeholders.
• Ensure seamless integration of IAM solutions with enterprise systems like HRIS, LMS, EDW, DAM, Finance, and Intranet.
• Provide architectural leadership by creating and maintaining IAM blueprints and aligning solutions with business needs.
• Define and enforce IAM governance frameworks , policies, and standards for identity lifecycle and privileged access.
• Collaborate with Audit, Risk, and Privacy teams to ensure compliance with ISO 27001, NIST, SOC 2, and PIPEDA.
• Review and approve IAM-related technical designs and ensure alignment with enterprise architecture standards.
• Promote IAM adoption and capability building across the organization through education, communication, and strategic influence.
• Monitor performance and security of IAM systems and ensure timely delivery of projects within scope and budget.

Key Skills and Experience

• Bachelor’s degree in Computer Science or equivalent combination of education and experience.
• Certifications such as One Identity Certified Professional/Architect, CIAM, CISSP are considered assets.
• 10+ years of IAM experience, including large-scale implementations of Microsoft Entra/AD and One Identity platforms.
• Extensive experience as an IAM solution/technical architect in complex enterprise environments.
• Strong expertise in cloud-based platforms like Microsoft, Workday, Snowflake, M365, Salesforce, and SaaS identity integrations.
• Proven track record with One Identity tools (Manager, Safeguard, Starling, Active Roles).
• Deep knowledge of IAM protocols and standards (SAML, OAuth2, OIDC, SCIM, LDAP, RBAC, ABAC).
• Experience leading digital transformation initiatives involving IAM solutions.
• Exceptional communication and presentation skills, with the ability to engage both technical and executive audiences.
• Strong relationship-building and influencing abilities, with a talent for aligning enterprise and business goals.
• Expertise in IAM architecture, cloud solution design, and integration with CRM and data systems.
• Self-driven, strategic thinker with a business partnership mindset and a results‑oriented approach.

Compensation

The target hiring range for this position is $135,102.26 to $168,877.83 with a maximum of $202,653.39.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email View email address on ca.talent.com if you have a need for any accommodation and we will be pleased to discuss this with you.