Design & Project Manager (Branded Merch & Ecommerce)

Martket Branding is seeking an experienced, commercially minded creative professional to join our Vancouver team. This position is ideal for someone who combines strong graphic design capabilities with a proven track record of independently managing client relationships, complex projects, and revenue-generating opportunities.Martket Branding is a design and procurement partner for branded merchandise with global reach. We combine creative design, thoughtful product curation, responsible sourcing, and technology-enabled workflows to deliver branded merchandise, custom apparel, and eCommerce programs for corporate and institutional clients.As Design & Project Manager, you'll independently manage client accounts and branded merchandise programs from initial consultation through production, delivery, and invoicing. You'll develop creative solutions, strengthen client relationships, identify opportunities for account growth, and deliver profitable projects using commonsku, Shopify, Adobe Creative Cloud, and AI tools.Key Responsibilities
Independently manage branded merchandise and custom apparel projects from initial consultation through production, delivery, and invoicingDevelop creative concepts, curate products, and oversee client presentations, production-ready artwork, decoration specifications, and proof approvalsManage client relationships, quotations, budgets, timelines, and deliverables while identifying opportunities for account growthDevelop and review product costings and pricing, accounting for product costs, freight, exchange rates, tariffs, decoration charges, delivery, and target profit marginsLead project workflows in commonsku, including presentations, sales orders, production, and invoicingLead product research, supplier sourcing, and creative recommendations based on quality, cost, sustainability, and production requirementsCoordinate with suppliers, external decoration partners, and in-house decoration and fulfillment teams to ensure quality and on-time deliveryLead the development and management of Shopify stores and commonsku Shops, including product merchandising and customizationDesign visual assets for websites, social media, trend shops, client presentations, and marketing materialsSupport product photography, image editing, and other creative content developmentManage account planning, sales forecasting, project profitability, and margin targets to support revenue growthMentor junior team members and identify opportunities to improve workflows and collaborationQualifications
Minimum five years of relevant experience in graphic design, creative project management, or account management, including independently managing client relationships and complex projectsPost-secondary education in graphic design, marketing, communications, business, or a related field preferredAdvanced proficiency with Adobe Illustrator and PhotoshopDemonstrated ability to consistently deliver high-quality, accurate work under tight deadlines while independently managing multiple complex projects, client relationships, budgets, and competing prioritiesDemonstrated experience in product costing, pricing, and margin management, with strong numerical accuracy and commercial judgmentStrong communication, presentation, organizational, and problem-solving skills, with an entrepreneurial approach to account growthHands-on experience with Shopify, including store development, product management, and customizationStrong knowledge of branded merchandise, custom apparel, and decoration methods such as embroidery, screen printing, direct-to-film (DTF), sublimation, laser engraving, pad printing, patches and labels, and cut-and-sew manufacturing strongly preferredProficiency with CRM, project management, and order processing platforms;
experience with commonsku strongly preferredAbility to leverage AI tools and emerging technologies to improve creative development, productivity, and business processesValid driver's licence required;
personal vehicle not requiredAbility to work on-site at our Vancouver headquarters9/80 work schedule, providing every second Friday offTwo weeks of paid vacation, plus additional paid time off during our annual Christmas and New Year's office closureExtended health and dental benefits after three monthsProfessional development opportunities, including industry tradeshows, conferences, and supplier eventsOpportunities to take ownership of client programs and contribute to business growthCollaborative, on-site work environment at our Vancouver headquarters, conveniently accessible by TransLink near Gilmore and Rupert SkyTrain stationsWhy Martket
Martket is a Canadian company headquartered in Vancouver, BC, operating across three specialized divisions: Martket Branding, Martket Health, and Martket Textile. We deliver creative branded merchandise solutions, partner with global medical device manufacturers to bring innovative technologies to Canadian hospitals, and manufacture fashion and consumer textiles for North American retail brands.Martket Branding
is an award-winning design and procurement partner for branded merchandise with global reach. We combine creative design, product curation, global sourcing, and technology-enabled workflows to deliver innovative merchandise and eCommerce programs. As a Business Member of 1% for the Planet, we are committed to sustainability and responsible sourcing.Recognized by PPAI
we value initiative, curiosity, and a willingness to learn.Martket at a Glance
Founded: 2009Martket Branding Launched: 2015Our Hiring Process
We review applications on an ongoing basis and aim to respond to shortlisted candidates within one week.We are also recruiting for a Design & Project Coordinator position.Martket is an equal-opportunity employer committed to fostering a diverse and inclusive workplace. We welcome qualified applicants from all backgrounds and do not discriminate on the basis of any characteristic protected by applicable human rights legislation.
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