Global Delivery Customer Success Manager

Uber Technologies Inc.

Use operational expertise and performance insights as Uber's Customer Success Manager for global delivery partnerships. Support merchants across operations, data, and relationships.On Uber's GDP Delivery team, you will own merchant operational health end-to-end. The work emphasizes operational efficiency, customer experience, and financial health, while supporting revenue growth through upselling and cross-selling with Account Managers. You will diagnose gaps, recommend solutions, drive product adoption, and advise merchant partners.Key Responsibilities:
Diagnose merchant performance gaps and recommend Uber-backed operational solutionsTrack defect rate, uptime, and fulfillment speed metricsMonitor dashboards and translate insights into recommendationsDrive product adoption and support merchant pilot programsIdentify at-risk storefronts and develop retention plansRequirements:
At least four years of full-time experienceBachelor's degreeB2B operations experience in sales, success, or account managementProficiency in SQL and performance data interpretationExcellent communication, negotiation, and organizational skillsBring data analysis, operational optimization, and merchant relationship management to Uber's global delivery partnership team.
#J-18808-Ljbffr

Apply

Vacancy posted 1 hour ago

Similar jobs that could be interesting for youBased on the Global Delivery Customer Success Manager in Winnipeg, MB vacancy

Enterprise Customer Success Manager
...Halifax, NS) Reports to: Head of Customer Support & Success About Us Trolley is the payouts platform... ...economy. Our mission is to unlock the global economic opportunity of the internet by... ...team. What You'll Do Own and manage a portfolio of high-value and complex...
Suggested
Trolley
Winnipeg, MB
1 day ago
Customer Programs Manager
...POSITION SUMMARY We are seeking a Customer Programs Manager who will act as the liaison for the company and the customer, successfully managing assigned contracts by leading cross... ...contracts from initial strategy to post delivery. ~ Address and resolve project issues...
Suggested
Long term contract
Full time
Contract work
Summer holiday
New Flyer
Winnipeg, MB
12 days ago
Applications & Customer Solutions Manager
...be a part of that. Applications & Customer Solutions Manager – Antec Controls We are seeking a forward... ...and removing obstacles to their success • Ensure customers receive accurate... ...improve training materials, onboarding, and delivery methods across the team • Represent...
Suggested
Price Industries Limited
Winnipeg, MB
1 day ago
Partner Success Manager
...create conditions that attract and retain the best individuals globally. We are looking for an A-Player who is client-focused,... ...-motivated, digitally savvy, and results-driven. The Partner Success Manager is responsible for maintaining and cultivating existing CapsLock...
Suggested
Long term contract
Permanent employment
Work at office
Remote work
Work from home
Home office
Flexible hours
Night shift
CapsLock
Winnipeg, MB
a month ago
Quality Assurance Manager - Custom Castings
...Custom Castings is a member of the Nordstern Group of Companies, which also includes Protek... ...and hardworking Quality Assurance Manager to join our team in a fast-paced manufacturing... ...~ Active Social Committee The successful candidate will work with personnel to maintain...
Suggested
Permanent employment
Full time
Flexible hours
Shift work
Nordstern Group of Companies
Winnipeg, MB
8 days ago
Customer Success Manager, Global Delivery Partnerships
$102k per year
About the RoleAs a Customer Success Manager (CSM) on the GDP Delivery team, you will play a critical role in ensuring merchant success across Uber's delivery platform. This role sits at the intersection of operations, data, and relationship management — you will use performance...
Full time
Work at office
Remote work
Uber
Winnipeg, MB
1 hour ago
Delivery Driver - Weekly Pay
...and proof of vehicle insurance Additional Information: If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class...
Hourly pay
Weekly pay
Extra income
Permanent employment
Full time
Temporary work
Part time
Seasonal work
Local area
Weekend work
Uber eats
Winnipeg, MB
9 hours ago
Project Manager, Parks Delivery
...opportunity in the Parks Infrastructure Planning & Development Department or an experienced and motivated individual. Project Manager, Parks Delivery (J0726-0292) Vaughan is one of Canada’s fastest-growing cities. Its emerging downtown, the Vaughan Metropolitan Centre;...
Full time
Contract work
Temporary work
Flexible hours
City of Vaughan
Winnipeg, MB
1 day ago
Service Delivery Manager | Hybrid
...Our client is a well-established Winnipeg-based Managed Service Provider with nearly 30 years in business, acting as the outsourced... ...before they happen. They're looking for an experienced Service Delivery Manager to lead the service team and own the day-to-day delivery of...
Shift work
Weekend work
Randstad Canada
Winnipeg, MB
1 day ago
Customer Service Representative
...at POSITION SUMMARY The Customer Service Representative (CSR)... ...Work with Traffic department on delivery issues with customers. If... ...Metro CSRs to monitor and manage customer contract items and escalations... ...WHAT YOU NEED TO BE SUCCESSFUL: High School Grad /Business...
Remplacement
Permanent employment
Full time
Contract work
Summer holiday
Work at office
Immediate start
NFI Parts
Winnipeg, MB
1 day ago
Global Vp Of Delivery & Customer Success
Appficiency Inc seeks a Vice President, Customer Success to lead client health across its global delivery portfolio. This senior role drives delivery excellence for strategic accounts, building trust and ensuring engagements stay on scope, on time, and on budget. You will nurture...
Appficiency Inc
Winnipeg, MB
1 hour ago
Customer Solutions Lead
$72.8k per year
...difference, there’s only one choice. Customer Solutions Lead Join our team... ...throughout the order and delivery process, while actively... ...Experience using digital tools to manage, interpret, and leverage data.... ...culture Career development and global opportunities Work-life...
Long term contract
Permanent employment
Full time
Temporary work
Summer work
Local area
Work from home
Flexible hours
Bayer
Winnipeg, MB
4 days ago
Customer Experience Associate
...lasting relationships with our customers by performing a broad range... ...organizational, planning and time management skills to work in a fast-... ...one of the world's leading global financial institutions and is... ...impact. We're committed to your success and foster a respectful...
Full time
Work from home
TD
Winnipeg, MB
3 days ago
Bilingual Customer Care Associate - Remote
$20 - $21 per hour
...With people at the heart of our success, NTT DATA is committed to... ...available. Being part of a global organization where you can BELONG... ...is looking for exceptional, customer-oriented team players who are... ...customer loyalty through the delivery of accurate and timely information...
Long term contract
Full time
Temporary work
Work at office
Remote work
Work from home
Monday to friday
Shift work
Afternoon shift
NTT DATA Services
Winnipeg, MB
1 day ago
Director Global Customer Success
Lead global Customer Success at G-P, owning gross retention and NRR across named accounts and accounts valued above $75K worldwide. This remote-... ...leadership role spans multiple regions.As Director, Customer Success Managers, you lead, hire, and coach managers and CSMs across the...
Remote work
Worldwide
G-P
Winnipeg, MB
1 hour ago
Customer Service Specialist
$45.9k - $72.6k per year
...keeping and reporting for GRS customers while delivering a high... ...This role is ideal for a customer‑focused, detail‑oriented professional... ...point of contact for inquiries, managing phone and email... ...stakeholders to support service delivery and client satisfaction Investigate...
Permanent employment
Full time
Part time
Internship
Work at office
Flexible hours
Canada Life
Winnipeg, MB
1 day ago
Customer Service Representative
...Price Café offers free Tea and Coffee. Customer Service Representative (CSR) Full-Time... ...products for customers across North America. We manage complex supply chains, run multiple SMT... ..., accuracy, pricing, quantity, currency, delivery requirements, shipping instructions,...
Full time
Contract work
Internship
Work at office
Price Industries Limited
Winnipeg, MB
1 day ago
Global Performance Marketing Director
...Whitecliffe Global is seeking a senior performance marketer to set paid media strategy for its international campuses. You will direct multiple agencies, allocate budgets by market, and tie media spend to enrolments using GA4 and offline conversion tracking. You will connect...
Financial Edge
Winnipeg, MB
1 day ago
Customer Success Manager, Mulesoft - Global Public Sector
$115.2k - $158.4k per year
...duplicating efforts. Job CategoryCustomer Success Job DetailsAbout SalesforceSalesforce... ...AI CRM, where humans with agents drive customer success together. Here, ambition meets... ...future of Salesforce. The Customer Success Manager (CSM) is a versatile expert responsible...
Long term contract
Contract work
Work at office
Flexible hours
3 days per week
Salesforce
Winnipeg, MB
1 hour ago
Vp, Delivery And Customer Success
About UsAppficiency is a global technology and professional services firm that solves complex... ...first. The OpportunityAs Vice President, Customer Success, you'll take the lead on client health across Appficiency's global delivery portfolio. This is a customer-first...
Long term contract
Remote work
Appficiency Inc
Winnipeg, MB
1 hour ago
Customer Support Specialist - Sales Technology
...dependable quality, reliable delivery, and knowledgeable follow-up... ...are the cornerstones of our success. We are a dynamic, progressive... ...monitoring ◦ Incident management ◦ Request fulfillment ◦... ...collaborating with Product Leads and Customer Success teams • Maintain...
Work at office
Price Industries Limited
Winnipeg, MB
1 day ago
Bilingual Customer Service Team Lead
...We are looking for a Bilingual Customer Service Team Leader to join a... ...be a key player in day-to-day success. Develop Talent: Coach, onboard... ...is responsible for the delivery of superior customer service by... ...Supervise overall call traffic, manage daily schedules, and ensure team...
Long term contract
Permanent employment
Full time
Temporary work
Immediate start
Monday to friday
Randstad Canada
Winnipeg, MB
1 day ago
Customer Solutions Coordinator (Builders & Contractors)
$50k - $60k per year
...Department: Sales & Customer Service Reports To: Managing Director Salary: $50,000 – $60,000 Role Purpose... ...drawings, pricing, lead times, and delivery details. · Coordinate customer... ...service, and process improvements. Success Measures The Customer Solutions Coordinator...
Permanent employment
For contractors
Staffmax Staffing & Recruiting
Winnipeg, MB
7 days ago
OMNI Customer Fulfillment Associate
...Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is... ...with care and accuracy to support on-time delivery. Packs orders carefully by confirming product... ...Volume in a Fast-Paced Environment • Manages overnight hours effectively and planning...
Hourly pay
Shift work
Night shift
Afternoon shift
Walmart Canada
Winnipeg, MB
1 day ago
Customer Success Manager
...ll get to do that, while shaping the future of managed services for our global partners. (That’s what we call our customers.) What is ScalePadAt ScalePad, we’re building... ...advisors through a consistent, scalable Customer Success motion. Our product suite unifies risk insights...
Full time
Contract work
Internship
Remote work
Work from home
ScalePad
Winnipeg, MB
1 hour ago
Delivery Coordinator
...Chevrolet is looking to fill the position of Delivery Coordinator who, under the direction of the Sales Management Team, will be responsible for the final touch that... ...organization, teamwork, and creating standout customer experiences, this role puts you right in the driver...
Full time
Vickar Community Chevrolet
Winnipeg, MB
15 days ago
Bakery Delivery Driver
$17 per hour
...seeking a reliable and professional Bakery Delivery Driver to join our team. This position... ...deliveries, and expenses. Provide excellent customer service and represent our company with... .... Proof of insurance. Strong time management and communication skills. Must be able...
Hourly pay
Long term contract
Part time
Local area
Flexible hours
Day shift
Le Croissant
Winnipeg, MB
2 days ago
Global Head Of Customer Success & Adoption
DNV Energy Systems is seeking a Head of Customer Success to drive the customer success function across global teams. This role leads strategy, onboarding, adoption, and value realization for internal customers and clients, with a hybrid schedule in Toronto and Montreal. You...
Flexible hours
DNV Group
Winnipeg, MB
1 hour ago
VP, Global Core Trade Finance
...TD Bank Group’s TD Securities unit seeks a senior professional to cover Global Core Trade Finance in Canada. The role focuses on structuring, risk mitigation, and client solutions for multinational corporates within a Canadian portfolio. You will work with GTB, CIB, and GM...
TD Bank Group
Winnipeg, MB
1 day ago
Customer Success Manager
$65.4k - $98.1k per year
...Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a... ...Position Summary: Position Summary: We are seeking a Customer Success Manager to join our Customer Success Team and play a...
Internship
Work at office
Local area
SPS Commerce, Inc.
Winnipeg, MB
1 hour ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Global Delivery Customer Success Manager. Be the first to apply!