Salesforce Tech Lead- Financial Services Cloud

Salesforce Tech Lead | Financial Services Cloud, Apex, LWC, MuleSoft

Role Summary

We're seeking a Salesforce Tech Lead with deep expertise in Financial Services Cloud (FSC) to lead solution architecture and delivery for enterprise banking/insurance/wealth engagements. You will own the end-to-end technical design, hands-on implementation, integration patterns, and governance for scalable, secure, high-quality Salesforce solutions aligned to business outcomes (KYC/Onboarding, Relationship Management, Lending, Claims, Advisors/Households, and Omni-channel Service). You'll coach a cross-functional squad (admins, developers, QA, BA, data, integration) and serve as the primary technical point-of-contact for client stakeholders.

Key Responsibilities

Architecture & Design

• Lead FSC target architecture: data model alignment (Person Account vs. Individual, Households, Financial Accounts, Relationships, Referrals), security model (role hierarchy, sharing rules, Territory, Platform Encryption/Shield), and Event-Driven/API-first design.
• Define integration architecture (Mulesoft/API-led, batch/near-real-time, platform events, Change Data Capture) with core banking, LOS, underwriting, custodians, data warehouses, and identity platforms (SSO/SAML/OAuth/JWT).
• Govern data strategy (Data Cloud, ETL/ELT, dedupe/matching, data quality, consent, archival/retention) and metadata management.
• Own NFRs: performance, scalability, resiliency, observability (e.g., Splunk/New Relic), multi-org/multi-geo strategy, and compliance (OSFI, PIPEDA, SOC2).

Delivery & Leadership

• Translate business capabilities (Onboarding/KYC, Lending, Wealth Planning, Claims, Contact Center) into solution blueprints, user stories, acceptance criteria, and Definition of Ready/Done.
• Lead build with hands-on configuration and code reviews: Apex, Flows, LWC, SOQL, Async Patterns, External Services, Named Credentials.
• Establish DevOps (Git branching, CI/CD with Azure DevOps/GitHub Actions/Bitbucket Pipelines, Salesforce DX, scratch orgs, packaging).
• Enforce quality: unit test coverage, mutation tests, static code analysis (PMD, CodeScan), performance tests, and regression automation (Tosca/Selenium/Cypress).
• Manage environments & releases: sandboxes strategy, seed data, test data management, feature toggles, change control.
• Coach and mentor developers; perform technical assessments and upskilling.

Security, Risk & Compliance

• Implement Salesforce Shield (Event Monitoring, Field Audit Trail, Encryption at Rest), Transaction Security Policies, and platform security hardening (MFA, Session Security, IP restrictions).
• Ensure compliance with OSFI guidelines, PIPEDA, Records Retention, consent and marketing preferences, and Canadian data residency considerations.
• Partner with InfoSec and Risk for threat modeling and penetration test remediation.

Stakeholder Management

• Act as technical SME in client workshops, design reviews, and steering committees.
• Create decision logs, ADRs, architecture diagrams (C4/UML), and traceability from requirements to deployment.
• Drive value