Salesforce Business Analyst Toronto

Salesforce solutions and business analysis define this Toronto opportunity at Altus Group, primarily remote across North America with occasional local office travel.As Salesforce Business Analyst, you will connect business stakeholders with Enterprise Applications delivery. You will translate go-to-market needs into requirements, user stories, acceptance criteria, and practical Salesforce solutions. The work spans Sales Cloud, Marketing Cloud, Revenue Cloud, workflows, data quality, and user experience.Key Responsibilities:
Translate business needs into Salesforce solution recommendationsAssess processes and identify workflow improvement opportunitiesSupport configuration, testing, and solution implementationCoordinate user acceptance testing and investigate issuesContribute to documentation, training, and change managementRequirements:
Business analysis experience translating requirements into specificationsKnowledge of Salesforce objects, relationships, reports, and dashboardsUnderstanding of automation and access controlsExperience supporting testing, validation, and implementationSalesforce Business Analyst or Administrator certification considered an assetApply Salesforce configuration, stakeholder collaboration, and business analysis skills to improve go-to-market processes at Altus Group.
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