Lead Solutions Architect - Contact Center (Genesys Cloud)
ICBC (Insurance Corporation of British Columbia)
ICBC in North Vancouver, BC, is seeking a Solutions Architect Leader for Contact Centre Solutions to drive architecture for Genesys Cloud-based capabilities. You will translate business goals into scalable enterprise solutions, guiding cross-functional teams and external partners, with a focus on security, reliability, and performance.You’ll collaborate with business leaders to define scope, options, estimates, and timelines, while shaping a technology strategy and roadmaps for contact centre
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Vacancy posted 1 hour ago
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