Director, Customer Insights and Analytics

Become the Director of Customer Insights and Analytics at Reitmans, guiding data-driven strategies to enhance business results. This hybrid role focuses on building insights capabilities across the organization. Reporting to the VP, Data Strategy, you will lead the Strategic Insights function, ensuring the integration of customer analytics and market intelligence into business decisions. Your expertise will enhance acquisition, retention, and customer engagement through informed strategic planning. Key Responsibilities:

• Develop the Strategic Insights roadmap for the enterprise
• Translate behavioral data into actionable business strategies
• Supervise market and consumer research initiatives
• Collaborate with leadership to integrate insights into performance metrics
• Create and lead a high-impact insights team

Requirements:

• 10+ years in analytics or strategic insights roles
• Strong ability to align insights with business strategy
• Expertise in quantitative/qualitative research methodologies
• Proven leadership in matrix team environments
• Bilingual French and English for effective communication

Enhance Reitmans’ strategic decision-making with your insights and analytics expertise. #J-18808-Ljbffr