Senior Programmatic Client Success Manager
Zeta Global
Lead programmatic client success for Zeta Global remotely from Toronto, using campaign optimization and reporting expertise to support strategic partnerships.
As Senior Client Success Manager, you will manage strategic client and agency partnerships within Zeta’s programmatic advertising business. You will launch cross-channel campaigns, analyze performance, and collaborate with internal teams. The role focuses on helping clients meet campaign goals while supporting account growth.
Key Responsibilities:
- Launch cross-channel programmatic advertising campaigns with clients and internal teams
- Lead weekly status meetings covering reporting, optimizations, and insights
- Prepare high-impact reporting presentations with the analytics team
- Recommend strategic upsell opportunities aligned with customer business needs
- Maintain exemplary customer satisfaction across every interaction
Requirements:
- Three-plus years in programmatic advertising, account management, or client success
- Hands-on activation, optimization, and reporting experience within leading DSPs
- Strong analytical skills and comfort using Excel and PowerPoint
- Clear written and verbal communication for complex ideas
- Ability to work autonomously and travel as needed
Bring programmatic advertising, client relationship, campaign reporting, and analytical skills to Zeta Global’s Toronto-based remote team.
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