Instructional Support Assistant

Description:

About us:

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Your opportunity:

The Department of Statistical Sciences is one of the top ten statistics departments in North America, with our faculty developing numerous important innovations in statistical science. Our mission is to serve as a centre of excellence for statistical and actuarial research and education, across the campus, nationally and internationally. Research is centered on excellence in theory and methods, as many faculty members in the department have very successful collaborative research programs. Central to our vision for the next five years is to strengthen our national and international reputation in collaborative scientific activity, without compromising our core strengths.

Under the general supervision of the Manager, Undergraduate Programs, the incumbent is responsible for providing administrative support for the teaching of Statistical Sciences courses.

Your responsibilities will include:

• Responding to enquiries within the defined scope of the role and redirecting as appropriate
• Disseminating program and/or service information
• Booking rooms and arranging appropriate accommodations
• Coordinating the preparation and distribution of program and/or course material
• Editing program and service materials
• Coordinating meeting schedules, agendas, materials, action and follow-up items
• Proofreading and fact-checking content
• Liaising with stakeholders to coordinate space and resource requirements

Essential Qualifications:

• Advanced College Diploma (3 years) or acceptable combination of equivalent experience.
• Minimum two years of recent and related experience providing undergraduate program support to university faculty, TAs, and staff in an undergraduate office.
• Experience proofreading and formatting lecture notes, problem sets, tests and exams.
• Demonstrated experience working with databases and surveys and generating reports.
• Extensive experience working with undergraduates and providing information to students.
• Experience in organizing and planning meetings and events.
• Advanced working knowledge of Microsoft Office including Excel, Word, Access and ROSI.
• Excellent verbal and written communication skills.
• Well-developed and strong interpersonal skills.
• Excellent time management, prioritization and organizational skills .
• Ability to work effectively as a team member.

To be successful in this role you will be:

• Adaptable
• Communicator
• Goal oriented
• Organized
• Tactful
• Team player

Internal applicants may request a copy of the job description by emailing View email address on jobs.utoronto.ca.

Closing Date: 09/24/2026, 11:59PM ET
Employee Group: USW 
Appointment Type : Budget - Continuing 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 08 -- $63,963. with an annual step progression to a maximum of $81,797. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Job descriptions are available upon request for internal applicants.