Design Studio Assistant (Part-Time)

Who We Are

Richcraft Homes is a renowned, successful Ottawa Real Estate Corporation with more than a 40 year history in home and high rise construction, land acquisition and development, multiple joint venture projects, and residential and commercial income property management.

Richcrafts purpose is to provide a distinctive, sought after product that delivers value and award-winning designs, with a commitment to customer satisfaction that surpasses every expectation. At Richcraft, we are purpose-inspired, detail oriented and driven.

Why Richcraft?

Richcraft strives to provide a high quality, professional work environment that fosters personal and professional growth. Innovation, integrity, craftsmanship, and community are at the forefront of everything we do. We have always kept an unwavering commitment to our people, our communities, and our homeowners. At Richcraft, we feel privileged to build dream homes for our clients.

Richcraft is passionate about professional growth, development and long-term career excellence of its employees. In return for your hard work and dedication, you will be rewarded with a competitive salary and a full range of benefits including:

• Generous Health and Dental Plan
• Group Retirement Planning with Company Match
• Employee Wellness Program
• Referral Program
• Employee Assistance Program
• Long-Term Employment
• Opportunities for Growth

The Role

The Design Studio Assistant will be an integral member of the Design Studio Team, providing administrative support and assisting with the homeowner experience throughout the interior selection process. This part-time position (2–3 days per week) will support the Design Team with meeting preparation, documentation, studio organization, and purchaser communication.

The successful candidate will assist with colour selection appointments for inventory homes, provide support to Purchasers throughout the selection process, and ensure accurate documentation and follow-up to support successful home construction timelines.

Working collaboratively with the Design Studio Team, this role will contribute to maintaining an organized, welcoming, and efficient Design Studio environment while delivering exceptional customer service to Richcraft homeowners.

Competencies

• Interior Design Knowledge
• Customer Service Skills
• Administrative Support
• Communication Skills
• Organization and Time Management
• Attention to Detail
• Teamwork and Collaboration
• Flexibility and Adaptability

Responsibilities

• Assist Designers with preparation for purchaser meetings, including paperwork, documentation, and required materials.
• Conduct colour selection appointments for inventory homes as required, assisting Purchasers with available selections and the selection process.
• Provide Purchaser orientations and walkthroughs as requested.
• Answer incoming calls and assist with general inquiries, directing questions to the appropriate team member when required.
• Provide professional and timely responses to Purchaser questions regarding the Design Studio process, selections, and next steps.
• Process Purchaser payments and maintain accurate records as required.
• Prepare, organize, and maintain client paperwork packages.
• Assist with filing, data entry, document organization, and administrative tasks.
• Support the Designers with CAD sketches, updates, and design documentation as required.
• Assist with maintaining and updating Design Studio resources, samples, displays, and selection materials.
• Maintain the organization, cleanliness, and presentation of the Design Studio.
• Assist the Design Team with additional projects and tasks as required.

Qualifications

• Post-secondary diploma, certification, or degree in Interior Design or Interior Decorating preferred.
• Experience in customer service, administrative support, interior design, or interior decorating preferred.

Skills and Abilities

• Proficiency in AutoCAD preferred.
• Proficiency in Microsoft Office Suite preferred.
• Familiarity with DocuSign is an asset.
• Knowledge of residential construction and the building industry is an asset.
• Excellent written and verbal communication skills.
• Strong attention to detail with exceptional organizational and time management skills.
• Ability to work independently while contributing effectively within a team environment.
• Professional and customer-focused approach when interacting with Purchasers.
• Ability to travel to communities, job sites, and events when required.

Salary: $23- $24 hourly

Vacancy Type: New Role

Our recruitment process is fair and transparent. We use an AI tool only for the initial screening to match resumes with job requirements. All interviews and final hiring decisions are made by the hiring manager and our HR team. AI does not make any hiring decisions.

Richcraft Homes is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities, and we provide accessible candidate experience. If you need accommodation during the application or interview process, please contact us and we will work this you to meet your needs.