Technical Trainer Support Specialist

Engineering

Halifax, NS

19631BR

About the role

Lockheed Martin Canada Inc. (LM Canada) is recruiting a Technical Trainer Support Specialist to join our east coast training team where you will work as an embedded Lockheed Martin employee at a customer location. As a Technical Trainer Support Specialist, your primary duty will be acting as technical support during training events in our Synthetic Environment Advanced Combat Operator Trainer (SEACOT) and Synthetic Environment Advanced Warfare Operations and Leadership Facility (SEAWOLF) in support for our Royal Canadian Navy (RCN) customer. You will be flexible to program needs and could be called on to perform other assigned duties within the scope of training support. You will work both independently and with our embedded team in determining how to incorporate SEACOT/SEAWOLF into training plans, with a focus on system and classroom configurations and how to operate the Trainers to optimally support training. A significant component of this position involves technical troubleshooting during training events. The LM Canada staff with whom you will work consists of System Administrators, Naval Tactics Team Training Staff (NTTTS), software developers, support services and leadership teams.

Primary Responsibilities

• Open, flash up, configure, shut down and secure SEACOT/SEAWOLF;
• Ensure the continuity of SEACOT/SEAWOLF training events through the quick identification and resolution of software and hardware defects that negatively impact training;
• Support the RCN by providing instructors with training integration support;
• Provide training to new instructors and refresher training to existing instructors on the use of SEACOT/SEAWOLF and its simulation modules;
• Support LM Canada training staff in the design and development of “Train the Trainer” modules, training of new Instructors and NTTTS staff, courseware development, and coordination activities to meet customer requirements;
• Maintain a strong knowledge of Trainers and CMS software modules and how they are utilized in SEACOT/SEAWOLF;
• Provide cross-training to NTTTS in trainer support duties to develop redundant LM Canada support capacity;
• Log and communicate SEACOT/SEAWOLF simulation defects and areas for enhancement;
• Perform regression testing on newly installed builds;
• Synchronize, review, and provide advice to RCN and DND Staff, regarding SEACOT schedules with Naval Fleet Schools (NFSs), Fleet Schedules, and other primary users, in balance with trainer resources, other In-Service Support (ISS) contractual requirements and LM Canada requirements;
• Assist Team Lead with SEACOT/SEAWOLF usage reports and other duties, as required;
• Prepare for and conduct tours and demonstrations of SEACOT/SEAWOLF;
• Assist SEACOT/SEAWOLF System Administrators as required;
• Complete LM Canada annual audit and training requirements;
• Be flexible to changing customer priorities and teamwork schedules which will result in any combination of work during and beyond core hours, to include semi-regular evening shifts and/or overtime;
• Report infractions of Trainer Security Regulations;

Secondary Responsibilities

• Assist NTTTS and RCN staff with Tactical Control Room support on an as required basis;
• Work as part of a team including other courseware developers, software engineers, media specialists, and Subject Matter Experts (SME) to develop training and courseware products;

What you bring to the role

• 1+ years of related experience and may have a post-secondary degree or training in a related discipline;
• Detailed knowledge and experience with Trainers and CMS 330;
• Experience with Military trainers and synthetic training solutions;
• Solid working knowledge of Microsoft Office;
• Experience with course scheduling, authoring training materials, and training conduct;
• Strong analytical and communication skills;
• Strong knowledge of computers, peripherals, and networking;
• Strong technical aptitude and technical problem-solving ability;
• Ability to work with minimum supervision and follow common LMC processes;
• Ability to obtain and hold a NATO (North Atlantic Treaty Organization) SECRET security clearance.

Additional skills desired for the role

• Recent experience or demonstrated capacity to develop training material and/or instruct in a classroom environment;
• Experience with Voice Comms and Naval tactics;
• Previous RCN service in an Operator Occupation;
• Experience with the Canadian Forces Individual Training and Education System (CFITES);
• Bilingual (English, French, Spanish, German, Portuguese) would be an asset.

What we offer you

We walk our talk when it comes to work/life balance! Your physical, mental and financial wellbeing matters to us. On top of working in a highly supportive, friendly, respectful environment, this is what you can expect when you join our team as a Regular Full-Time employee:

• Flexible, compressed work schedules, depending on business requirements, where you have the option of Fridays off, as well as the possibility to work remote part-time
• Competitive compensation
• Time to recharge with vacation, personal days, holidays, and parental leaves
• Comprehensive Family Medical, Dental and Vision coverage available on your first day of employment, along with:
  • Virtual Health Care (24/7 access to medical professionals)
  • A Wellness Spending Account to aid in your wellness journey
  • Employee & Family Assistance Program (EFAP) which includes free face to face counselling sessions
  • Medical Travel Insurance
  • Onsite fitness facilities at our main office locations
• A Registered Retirement Savings Plan that includes matching company contributions on your first day of employment, that also includes access to Financial Advisors providing investment advice and comprehensive financial planning
• Employee discounts to save on goods, services and various recreational activities
• Access to a robust spectrum of development resources to enhance your skills and/or advance your career including:
  • Free learning resources through a modern and engaging platform
  • Education Assistance Program
  • Reimbursement for a professional membership
  • Self-directed Mentoring

Pay Transparency

At Lockheed Martin Canada, we comply with all pay transparency requirements and believe sharing pay ranges for open roles can foster a more equitable workforce.

Salary Range

$74,000 - $97,000

Headquartered in Ottawa, Lockheed Martin Canada is the Canadian unit of Lockheed Martin Corporation, a global defense technology company driving innovation and advancing scientific discovery. Our all-domain mission solutions and 21st Century Security vision accelerate the delivery of transformative technologies to ensure those we serve always stay ahead of ready. We operate major facilities in Ottawa, Montreal, Halifax, Calgary and Victoria and work on a wide range of programs from advanced naval technology products, aircraft sustainment, and unmanned systems software. This position is part of the Rotary and Mission Systems business area, where employees across Canada support engineering, systems integration, training, sustainment and in-service support programs for Canadian and international military customers across land, air and sea.

Equal Opportunity Statement

Lockheed Martin is committed to upholding principles of equal opportunity, fostering a work environment that is aligned with our core values of integrity, respect, and exceptional performance. We recognize the importance of leveraging the unique talents and experiences of all our employees to drive innovation, deliver superior solutions, and maximize value for our customers. Our focus is on identifying the most qualified candidate for each role, regardless of their background. If you are interested in a position, we invite you to share how your skills and perspectives could bolster our team and encourage you to apply, even if you feel your qualifications do not fully meet all the job criteria outlined in our advertisement. Furthermore, Lockheed Martin is dedicated to ensuring our recruitment process is inclusive for all individuals. We are prepared to accommodate reasonable adjustments for applicants as needed.

Employee Type

Full Time

Vacancy Type

Permanent

Security requirement for this role

Controlled Goods Program

Clearance required for role

Nato Secret