Microsoft Dynamics 365 Customer Engagement Architect 6 To 12 Months Contract

Belmont Lavan

We are seeking an experienced Microsoft Dynamics 365 Customer Engagement (D365 CE) Solution Architect to lead the architecture, design, and technical delivery of enterprise-scale Microsoft Dynamics 365 implementations.
The successful candidate will be responsible for defining end-to-end solution architecture, translating complex business requirements into scalable technology solutions, and providing architectural leadership across Dynamics 365 CE, Microsoft Power Platform, Dataverse, and Azure integration services.
The role requires a strong combination of functional and technical expertise, with the ability to engage with senior business stakeholders, lead technical teams, establish architectural standards, and ensure successful delivery of complex CRM transformation programmes.
Requirements
10+ years of experience in enterprise IT, solution architecture or technology consulting
At least 5 years of hands-on architecture experience with Microsoft Dynamics 365 CE
Proven experience architecting and delivering enterprise-scale Dynamics 365 implementations
Strong expertise across Dynamics 365 Sales, Customer Service and Field Service
Extensive knowledge of Microsoft Dataverse, Power Platform and model-driven applications
Strong understanding of D365 CE customisation and extensibility, including C#, .NET, JavaScript, plugins, custom APIs and PCF controls
Proven experience designing enterprise integrations using REST APIs, Azure Functions, Logic Apps and Service Bus
Strong understanding of data migration, data modelling and enterprise integration patterns
Experience defining security architecture, environment strategies and ALM frameworks
Familiarity with Azure DevOps, CI/CD pipelines and solution deployment methodologies
Proven ability to lead architecture reviews and influence technical design decisions
Excellent communication, stakeholder management and problem-solving capabilities
Desirable Qualifications & Certifications
Microsoft Certified: Power Platform Solution Architect Expert
Microsoft Dynamics 365 functional or technical certifications
Microsoft Certified: Azure Solutions Architect Expert
TOGAF or equivalent enterprise architecture certification
Key Deliverables
End-to-end Dynamics 365 CE solution architecture and technical blueprint
High-Level and Low-Level Design documentation
Dataverse and Power Platform architecture standards
Enterprise integration and API design specifications
Data migration and governance strategy
Security and access management framework
Environment management and ALM strategy
Architecture governance, technical reviews and design assurance
Technical risk assessments and architectural recommendations
Personal Attributes
Strategic thinker with strong technical and architectural capabilities
Confident in engaging with senior business and technology stakeholders
Strong leadership skills with the ability to influence cross-functional teams
Excellent analytical, problem-solving and decision-making abilities
Ability to balance business priorities, technical constraints and architectural best practices
Delivery-focused, collaborative and committed to engineering excellence
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