Shift Manager

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Skills and Abilities

Work setting
- Fast food outlet or concession
- Restaurant
Tasks
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate ingredient and supplies required for meal preparation
- Ensure that food and service meet quality control standards
- Address customers' complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Establish work schedules
Supervision
- 5-10 people
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
- Walking
- Physically demanding
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Team player
Employment terms options
- Evening
- Shift
- Morning
- On call
- Day
- Weekend
Health benefits
- Dental plan
- Health care plan
Support for newcomers and refugees
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
Support for youths
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
Support for Indigenous people
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
- Applies hiring policies that discourage age discrimination
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)