Budtender

Starting Rate : $18.35 / hour

Employment Status : PT

Location : Inspired Southgate 114 - 50 Tenth, Nanaimo, BC V9R 6L1

The Role

At Inspired Cannabis, Budtenders are more than sales associates — they’re welcoming guides, curious learners, and key members of a team that cares about doing retail the right way.

In this role, our core values show up in the small moments that shape a great customer experience: raising the bar by staying informed and offering thoughtful service; being people-powered by creating a warm, inclusive space for customers and teammates; owning it by following procedures, asking questions, and taking pride in the details; riding the wave by adapting to a fast-moving retail day; and winning together by supporting the team, celebrating progress, and bringing positive energy to every shift.

If you’re energized by customer connection, teamwork, continuous learning, and a store environment where every day brings something new, this could be a great fit.

What You’ll Do

• Welcome customers warmly and create a positive, inclusive in-store experience.
• Ask thoughtful questions to understand customer needs and support responsible cannabis purchasing decisions.
• Share accurate product information based on ongoing training and current product knowledge.
• Process orders using tablets, POS systems, and cash-handling procedures with accuracy and care.
• Check ID and follow all store procedures and compliance requirements.
• Restock products, support merchandising, and help keep displays clean, clear, and customer-ready.
• Work with teammates to fulfill orders, support daily store flow, and adapt when priorities shift.
• Participate in inventory counts, receiving, and basic loss-prevention practices as needed.
• Take ownership of the customer experience by noticing what’s needed and following through.
• Contribute to a team environment where people support each other, celebrate wins, and have fun doing great work.

What You’ll Bring

• Minimum age of 19.
• Flexible availability, including days, evenings, weekends, and holidays.
• 2 years plus experience in a similar scope of role with sales and customer service experience in retail or hospitality with extensive customer-facing interaction
• A positive, can-do attitude and the ability to stay calm and professional in a busy store.
• Strong communication skills and comfort speaking with a wide range of customers.
• A willingness to keep learning and build accurate cannabis product knowledge.
• Ability to follow procedures, ask questions, and work with integrity.
• Ability to stand for long periods and safely lift up to 20 lbs. regularly.
• Provincial cannabis retail certification required.
• Successful completion of a pre-employment criminal record check.

Why You’ll Like Working Here

• Positive, inclusive team environment with supportive leadership.
• Ongoing training and cross-training to help you keep growing.
• Opportunities to learn, build confidence, and develop your retail skills.
• Employee incentive programs and team social events, where applicable.
• A fast-paced, people-powered workplace where great service and teamwork go hand in hand.