Customer-Facing Software Engineer, Deploy & Integrate

PCT partners with venture-backed technology companies looking for
Forward Deployed Engineers (FDEs)
who can bridge the gap between sophisticated technology and real-world customer problems.
These roles are ideal for engineers who enjoy working directly with customers, navigating ambiguous technical challenges, and building solutions that make technology useful in complex production environments. Depending on the company, Forward Deployed Engineers may work alongside customers from initial implementation through deployment, integration, and ongoing product development.
What You Might Work On
Partner directly with customers to understand their technical requirements, workflows, and business challenges.Design, build, and deploy solutions using the company's core technology.Develop integrations, applications, APIs, data pipelines, or custom technical solutions.Work across engineering, product, sales, and customer teams to drive successful deployments.Debug complex technical issues across customer and product environments.Translate customer needs and recurring challenges into product and engineering insights.Help develop reusable tools, infrastructure, and best practices that make future deployments faster and more scalable.Serve as a trusted technical partner to customers throughout implementation and adoption.
What We're Looking For
While requirements vary across our client companies, strong candidates often bring:
A strong software engineering foundation and experience building production systems.The ability to quickly understand unfamiliar systems, codebases, and technical environments.Strong problem-solving skills and comfort operating in ambiguous situations.Excellent communication skills and an ability to work directly with technical and non-technical stakeholders.A customer-oriented mindset combined with strong engineering judgment.Comfort moving between coding, architecture, debugging, implementation, and customer conversations.Excitement about working close to the customer and seeing the direct impact of what you build.
When you apply, tell us about the types of technical problems you enjoy solving, your experience working with customers or external stakeholders, and the environments you're interested in. We'll use that information to identify opportunities across our client portfolio that may be a strong fit.
About PCT
People Culture Talent
helps VCs and venture-backed startups build thriving teams through exceptional Human Capital Management. We create people-first talent strategies for high-growth companies, partnering with organizations from pre-seed to IPO to transform their growth into a masterclass in scaling with purpose.
About Our Client Companies
PCT partners with exceptional venture-backed companies to build resilient, people-centric, diverse teams. Our clients span industries and stages, from pre-seed startups to companies preparing for IPO, including leading tech organizations like
Notion, Lyft, Modern Health, Instacart, Uber, Google, Render, and GitHub .
Our clients are building innovative technology across a range of industries and are looking for engineers who can turn sophisticated products into solutions that create meaningful value for their customers.
These companies share a commitment to building strong culture, high-performing teams, and innovative people programs. They're growing fast, scaling thoughtfully, and seeking exceptional talent to join their journey.
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