Account Manager - Outside Sales

Lakeside Process Controls Ltd. ('Lakeside') is recognized as a market leader, providing complete automation solutions to a wide range of industries. Our capabilities in process management and industrial automation enable us to solve our customers' process automation challenges, keeping their operations running safer.
Our solutions range from devices that measure and relay diverse physical and chemical conditions, devices that control flow of materials, networks that transmit event-related information, to process control systems that collect information and trigger necessary actions to ensure continued operations.
Lakeside's success is due to its exceptional people. Our skills and passion for our work is the key to our strong business results. Our commitment to a culture of integrity, teamwork and collaboration is what drives our continued and sustainable growth.We seek individuals who are engaged, capable and committed to continuous improvement.
Why Join Lakeside?
Flexible work arrangements, including
hybrid remote
work options
A
competitive compensation package, including company-matching RRSP contributions of up to 5% of your annual salary
Annual profit-funded
bonus
opportunity
Twenty-two days
of paid time off annually
Comprehensive
benefits coverage
(health, dental, and vision) with
no employee co-pay
Employee Assistance Program
(EAP) and on-demand virtual healthcare services
A culture that promotes
work-life balance
and employee well-being
Annual $500
home office allowance
Employee Referral Bonus program
Access to
Lakeside's Mentorship Program, empowering growth through shared knowledge and support
A structured training and development program with opportunities for
continuous learning
Employees are eligible to receive a maximum reimbursement of
$5,000
annually for formal education
Employee
recognition
programs
Company events, team
celebrations, and luncheons
Opportunity to participate in our award-winning
wellness program
What you will be doing in the role of Account Manager:Strategic Account Management
Own and grow a large, diverse portfolio of industrial and institutional accounts across Southern Ontario, balancing established customer relationships with business development and new account growth across multiple industries.
Develop and execute account plans for strategic customers, including the identification of white space opportunities
Build and maintain strong working relationships with engineering, maintenance, operations, reliability, and procurement stakeholders across assigned customer sites
Opportunity Creation and Funnel Ownership
Independently generate, qualify, and advance new business opportunities across the assigned territory to achieve annual financial targets
Establish appropriate sales call frequency and maintain a strong local field presence
Own funnel health and accuracy through disciplined CRM usage, including funnel position, funnel probability, forecasting, and diligent follow up on all active opportunities
Technical and Value Based Selling
Uncover customer pain points across operating sites and guide customers through their buying process by positioning differentiated, value-based solutions that address measurable business outcomes
Recommend fit for purpose solutions across valves, instrumentation, control systems, and services by balancing customer process requirements, operational risk, and lifecycle cost
Develop Quantified Business Results for major opportunities, including improvements in reliability, safety, cost of ownership, and operational efficiency
Support customer evaluations, trials, and technical discussions in collaboration with specialists, factory experts, and other internal technical resources
Competitive and Strategic Pursuits
Lead competitive bids and strategic pursuits in collaboration with the Sales Manager, Emerson, and other Impact Partners
Develop pursuit level sales strategies, identify commercial and technical risk within opportunities, and apply tactical approaches to mitigate risk and improve win probability
Work with customers to understand and navigate their internal decision-making processes to support successful outcomes
Engage Sales Management for review and alignment on strategic or high-risk opportunities
Internal Leadership and Coordination
Provide clear direction to inside sales and sales support teams regarding quotation strategy, scope, priorities, and overall customer context
Act as the primary point of coordination between customers, internal teams, and external partners
Promote a strong team-based approach to opportunity execution and customer support
Business Performance and Discipline
Meet or exceed annual bookings, sales, and gross profit targets
Maintain accurate customer, contact, opportunity, and competitive intelligence within CRM
Support collections, warranty resolution, and issue escalation as required to protect customer relationships and business outcomes
Knowledge and skills required for the role:
College Diploma or University Undergraduate Degree in Engineering, Science or Business
7+ years of combined experience in a sales-related role with proven account management success
2-5 years of experience with Account Planning and complete sales cycle execution (initial call, technology selection, negotiation, and final PO)
7+ years of combined experience in technical sales;
understanding of process control equipment is beneficial but not essential
Strategic Account Development and account planning
Experience with Customer Relationship Management (CRM) software
Ability to develop and maintain customer relationships
Works effectively in a team environment
Ability to effectively communicate at all levels
Strong Sales and Business Acumen
Commitment to DiversityLakeside Process Controls Ltd. is committed to employment equity and welcomes diversity. We believe strongly in celebrating the different perspectives and experiences that come along with having a diverse network of employees, and encourage applications from all qualified individuals, including persons with disabilities, Indigenous persons, women, and members of visible minorities.
If you require accommodations to complete an application, please contact Human Resources at View email address on ca.hrm.tc and we will work with you to meet your accommodation needs.
How We Review ApplicationsOur team carefully reviews every application. While AI-assisted tools may occasionally help streamline parts of the screening process, each candidate is personally evaluated by a member of our recruitment team, and all hiring decisions are made by the hiring manager.
Existing VacancyThis posting is for an existing vacancy that our team is actively recruiting for.
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