Front Desk Agent - Part-Time
Marriott Québec Centre-ville
Marriott Québec Centre-Ville | Québec
Employment Status : Part-time – Approximately 24 hours per week
Schedule : Availability for day and evening shifts, weekends, and one weekday
Opportunity for full-time hours during peak seasons
About Us
Located in the heart of downtown Quebec City, Marriott Quebec City Downtown welcomes a diverse range of guests in an environment where exceptional service and guest satisfaction are at the core of everything we do.
We are looking for a dynamic, welcoming, and guest-focused individual to join our Front Desk team.
Why Join Our Team?
A positive and stimulating work environment with a welcoming team
Opportunities for professional development and career advancement within the Marriott network
Group insurance, an employee assistance program, and a retirement savings plan with employer contributions, subject to eligibility requirements
Employee recognition programs
Discounts on public transportation and parking
Exclusive employee rates at Marriott hotels worldwide
Your Main Responsibilities
Warmly welcome guests and provide professional, personalized service throughout their stay
Handle guest check-ins and check-outs in accordance with Marriott service standards
Manage reservations, special requests, and transactions related to guest stays
Respond to guest inquiries, provide solutions, and ensure guest satisfaction
Work closely with other hotel departments to ensure smooth daily operations
Complete administrative follow-ups and maintain accurate information in hotel systems
What We're Looking For
Previous hospitality experience preferred, with experience at a Marriott-branded property considered an additional asset
Fluency in both French and English is essential, due to frequent interactions with English-speaking guests
Excellent communication and customer service skills
Strong organizational skills, independence, and the ability to manage multiple tasks simultaneously
Team spirit, professionalism, and initiative
Mandatory availability for both day and evening shifts on Saturdays and Sundays, as well as one full weekday
Flexibility to work additional hours during peak seasons
Ready to Join Our Team?
At Marriott Quebec City Downtown, every interaction is an opportunity to create a memorable guest experience.
Join a team where your personality, dedication, and passion for hospitality truly make a difference!
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