Office Administrator for Multidisciplinary Clinic

Job Responsibility:

We are a multidisciplinary clinic specializing in the assessment, diagnosis, and treatment of sport and recreational injuries, postural and work-related injuries, motor vehicle accidents, and your everyday aches and pains. We have established clinics dedicated to physiotherapist, chiropractor, massage therapy and acupuncture located in Scarborough, Toronto. We have been a cornerstone of quality care in the neighbourhood for over 15 years. We take pride in our unparalleled experience, extensive knowledge, and unwavering commitment to patient well-being and recovery. As we continue to expand our clinic services to meet the growing demands of our community, we are excited to add a skilled and motivated Office Administrator to our team. If you are passionate about making a positive impact on people's lives, possess strong organizational and administrative skills, and thrive in a collaborative and dynamic environment, we invite you to be part of our team. Join Active Rehab Centre, where your dedication will be valued, and your career will flourish.

Part time available

Tuesday Only from 10:30am to 5:00pm.

2 Saturdays in a Month from 9:00am to 1:00pm.

Additional hours could be added base on performance and availability.

As a panel of staff at the clinic we offer:

• Competitive hourly compensation.
• You work in a warm caring environment with team support and mentorship.
• The opportunity to build lasting relationship with staff and patients.
• Health Care

As part of our team you must:

• Answer telephone calls, greet patients and visitors upon arrival and provide excellent customer service for all questions or concerns.
• Administrative support and coordinating clinic activities.
• Build and execute plans to improve daily operations, ensuring maximum productivity, and operational efficiency.
• General understanding of Health Insurance.
• Billing extended health care claims & invoices through Universal scheduling.
• Experience with insurance procedures WSIB and MVA billing is essential.
• Coordinate with service providers on the treatment protocols and follow-ups.
• Keep track of patient files and coordinate with suppliers for product ordering.
• Respond to clinical and operational issues in a timely and professional manner and provide weekly reports.
• Establish work priorities and ensure deadlines are met.
• Performance oriented.
• Excellent interpersonal skills.
• Excellent organizational and time management skills.
• Excellent communication skills - written & verbal.
• Commitment to quality care and service delivery.
• Ability to work independently with little supervision.
• Proven ability to perform repetitive tasks in a consistent and accurate manner.
• Team player that is self-motivated and proactive.
• Superior organizational skills and able to multi-task effectively in a fast paced environment.

Qualifications & Core Competencies

• 1+ year in an operations role within health care, physiotherapy or similar clinic experience
• Computer skills in Word, Excel, Outlook
• Flexible and adaptable to change
• Excellent customer service skills and telephone etiquette

The ideal candidate will be someone who has at least one year of medical office administration in the fields of MVA based clinic, assessment centre or a multidisciplinary clinic.

HOW TO APPLY: Please email us your resume.

Job Types: Part-time, Permanent

Pay: $17.00-$20.00 per hour

Expected hours: 8 - 15 per week

Benefits:

• Company events
• On-site parking
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Weekends as needed

Application question(s):

• You must answer these two questions before sending your resume:

1. Have you used the Universal Scheduler Software before?2. Do you have any experience with EHC Direct billing, MVA billing and creating MVA treatment plans?

Experience:

• multidisciplinary clinical administrator: 1 year (required)

Work Location: In person

Expected start date: 2024-07-02