Technical Product Manager

Charger Logistics is a world-class asset-based carrier committed to operational excellence, innovation, and customer satisfaction. We foster an entrepreneurial environment that encourages ownership, continuous learning, and new ideas.We are seeking an experienced
Technical
Product Manager
to drive
business process improvement, product development, and AI-enabled automation
initiatives. This role will bridge
business stakeholders and technology teams, translating complex business challenges into scalable solutions that deliver measurable business value.Key Responsibilities
Partner with business stakeholders to investigate operational challenges, identify
root causes, and recommend practical,
data-driven solutions .Analyze existing
workflows, business processes, and systems
to identify inefficiencies, gaps, and opportunities for improvement.Lead
requirements gathering
and develop
business requirements, user stories, acceptance criteria, process flows, and functional specifications .Manage
product backlogs, prioritize enhancements, and align delivery plans with business objectives and stakeholder priorities.Identify opportunities to leverage
AI, large language models (LLMs), intelligent document processing, and workflow automation
to improve efficiency and reduce manual effort.Collaborate with
development, data, and QA teams
throughout the
software development lifecycle (SDLC)
to ensure successful implementation.Evaluate solution alternatives and communicate trade-offs involving
business value, cost, technical feasibility, and risk .Coordinate
user acceptance testing (UAT), validate business scenarios, and support implementation and change management.Define
KPIs and success metrics
and assess post-implementation results using operational data, user feedback, and performance indicators.Monitor
AI-enabled solutions
for accuracy, reliability, exceptions, and business impact, ensuring appropriate validation and
human oversight .5+ years of experience
in product management, senior business analysis, or technology-driven process improvement.Strong
critical thinking, analytical, and problem-solving skills, with the ability to challenge assumptions and make
evidence-based recommendations .Proven experience in
requirements analysis, process mapping, product backlog management, and Agile/Scrum methodologies .Understanding of
AI, LLMs, and workflow automation, including their capabilities, limitations, and risks.Experience collaborating with
business stakeholders, software developers, QA teams, and technical leadership .Familiarity with
SQL, Power BI, Jira, Confluence, APIs, EDI, or enterprise applications
is an asset.Excellent
communication, stakeholder management, and decision-making skills .Experience in
logistics, supply chain environments
is preferred.Benefits
Competitive SalaryHealthcare Benefit PackageCareer Growth
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