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Arc’teryx Product Guide Retail

ARC'TERYX

Represent Arc’teryx on the retail floor through technical product knowledge, customer service, and authentic guest interactions. This is an onsite, part-time opportunity.

As a Product Guide, you deliver a best-in-class brand experience while understanding products and recommending them around guest needs. You champion Arc’teryx in-store and within the community, support store initiatives, and develop your outdoor passions with the team.

Key Responsibilities:

  • Share technical product knowledge and solve guest problems
  • Recommend products based on guest interests and needs
  • Process purchases, returns, warranties, and Used Gear transactions
  • Answer phones, emails, voicemails, and occasional social channels
  • Receive and unpack inventory boxes weighing five to thirty pounds

Requirements:

  • Passion for exceptional customer service and outdoor experiences
  • Self-motivated approach with strong problem-solving abilities
  • Flexibility and adaptability when facing ambiguity
  • Ability to balance autonomy with collaboration
  • Availability for required weekend, opening, and closing shifts

Bring outdoor passion, product expertise, and customer service to Arc’teryx as a part-time Product Guide.

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Vacancy posted 1 day ago
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