Senior Business Analyst

Work Location: Union Station East Wing, Toronto, ON (hybrid model of 2-3 days a week on site)
Duration: 24 months
Job Description:The Business Analyst is expected to also competently handle various assigned initiatives and project work as may be required, provide a high level of service / engagement via stakeholder management and quality requirements and process documentation, as well as take part in other duties, as needed and assigned.
Mandatory Skills:
Bachelor Degree in Business Administration, IT or related discipline
10+ years of business consulting experience
7+ years of experience as a business, business systems and/or process analyst
Demonstrable and comprehensive understanding and experience with digital documentation services, and analysis based on information management concepts
Experience in dealing with complex business problems, identifying business/functional requirements and recommending how to best support them through processes and applications.
Experience in process analysis, design, and modelling in a complex environment;
hands-on experience in developing process diagrams and documentation
Experience consolidating and validating requirements and designing solutions across diverse user groups
Major IT implementation experience and understanding how systems are affected by business process change and their impacts
Experience in assisting with and/or authoring RFI / RFP documentation
Excellent communicator, both verbal and written, possessing the ability to manage and influence stakeholders and to sell recommendations by stating advantages and value in business terms;
demonstrable experienceengaging with multiple stakeholders from different business and technical areas.
Other Skills
Extensive knowledge of business and systems development from methodology through RFP, analysis, design, development, implementation and production support
Experience as a BA on a large-scale digital transformation project, especially moving an organization from paper-based systems to electronic document management
Familiarity and understanding of human resources processes, especially in a large organization where multiple departments oversee different aspects of HR function
Experience implementing third-party (vendor) solutions and services;
cloud-based experience an asset
Knowledge of municipal and provincial document retention by-laws / policies an asset
Familiarity and understanding of performance measurement and Key Performance Indicator (KPI) definition/analysis
Public and/or Transit experience an asset.
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