Lead Product Designer Saas

Lead product design for My Music Staff, TutorBird, and AthletaDesk in Burlington, Ontario, using discovery and interaction design. This is fully in-office, with flexibility when needed.As Lead Product Designer, you will guide a team of four designers while owning complex SaaS problems yourself. You will research customer needs, challenge assumptions, and turn complicated workflows into clearer software. The work spans discovery through implementation.Key Responsibilities:
Lead daily product design across three SaaS productsOwn complex problems from discovery through implementationConduct customer interviews and review product feedbackCreate flows, wireframes, prototypes, and polished designsMentor designers through coaching, feedback, and design reviewsRequirements:
Eight or more years of product design experienceStrong UX and interaction design skillsExperience with research, usability testing, and interviewsUnderstanding of workflows, information architecture, and edge casesAbility to challenge assumptions and explain design thinkingApply product thinking, customer research, and coaching to make complex software genuinely easier to use.
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