Industrial Operations Manager

Shape operations for ETC’s rugged control products in Calgary, combining supplier leadership, manufacturing coordination, and practical process improvement.As ETC’s Operations Manager, you will keep day-to-day work aligned across departments while building systems for growth. You will manage contract manufacturers, supplier relationships, production schedules, quality, costs, contracts, and logistics. Your responsibilities also span customer support, facilities, information technology, workplace safety, compliance, budgets, and planning.Key Responsibilities:
Manage contract manufacturers, production schedules, quality, and costsAlign departmental operations with ETC’s business goalsManage contracts, facilities, IT providers, and workplace safetySupport customers, returns, shipments, and product quality resolutionConvert priorities into plans and monitor budgets and expensesRequirements:
Five to eight years of operations experience with supply chain focusManufacturing experience with physical products is an assetDegree, diploma, or equivalent related operations experienceStrong communication with engineers, suppliers, customers, and leadershipTrack record improving processes and solving operational problemsUse broad operational leadership, manufacturing coordination, and practical problem-solving skills to support ETC’s growing industrial product business.
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