Vendor Manager, Operations (Maternity Leave Coverage- 12...

Please note this is a 12 month fixed term contract with the possibility of being extended to up to 18 months.

Company Overview

Policy Reporter offers a suite of insights products and consulting services to enhance market access strategies and patient support initiatives. By tracking payer policies in near real time, we ensure that the largest pharmaceutical, medical device and diagnostics manufacturers, leading academic institutions and organized provider groups have the most up-to-date data and evidence-based guidance to help patients access the therapies they need. For more information, please visit .

About the Team

We are a mid-sized and growing team tasked with analyzing and synthesizing healthcare documents, which cover a range of policy types and topics. By providing our clients with real-time updates on the latest changes to medical and pharmaceutical policies across the US Healthcare landscape, we help reduce claim denials and ensure patients receive coverage for the therapeutics they need. We achieve this by taking a detailed and methodical approach to all document analysis, as well as through technology enabled solutions.

Position Summary

The vendor manager will be responsible for managing vendor activities and maintaining both new and existing vendor relationships. They identify suitable vendors, negotiate pricing, and ensure that vendors fulfill their contractual obligations as per the Company’s expectations. They drive vendor compliance and delivery performance by streamlining compliance management and maintaining vendor scorecarding.

Role & Responsibilities
Foster and maintain long-lasting relationships with vendors, and serve as their primary point of contact

• Regularly evaluate strategic fit by monitoring vendor usage and performance to ensure financial and operational objectives are met

• Critically review vendor budgets and agreements to ensure vendor obligations and contractual terms are met

• Provide coaching and feedback to vendors as required

• Serve as an intermediary between vendors and internal stakeholders

• Work cross-functionally to provide clear, consistent communication and direction to vendors

• Liaise with internal stakeholders to provide regular and timely status updates

• Conduct quality assurance on work delivered as required

• Troubleshoot and facilitate resolution when quality errors are reported, outlining preventative and corrective actions

• Review and approve vendor invoices, and validate alignment with contract terms and services

• Create, update, renew and cancel contracts as required, including supporting the negotiation of pricing

• Streamline and lead improvements to the vendor management process including onboarding, vendor compliance and tracking vendor performance

• Maintain and improve standard operating procedures, work instructions and any applicable forms and templates that pertain to vendor management

• Identify opportunities for process improvement and provide recommendations for change

• On time adherence to training deadlines for all corporate policies and procedures governing access to confidential data

• Ensure all SOPs are followed with consistency

• Conducts miscellaneous tasks or projects as assigned

Skills & Qualifications

• Ability to work both collaboratively and autonomously

• Excellent time management and organizational skills

• Strong negotiation skills

• Strong analytical, critical thinking, and problem-solving skills

• Excellent communication skills (interpersonal, written, verbal) with the ability to communicate effectively with internal and external customers and stakeholders

• Ability to prioritize and manage tasks, and make effective decisions in a fast-paced, priority shifting, and time-sensitive environment delivering high quality work with attention to detail

• Bachelor’s degree in Business Management, Business Administration, Supply Chain Management or equivalent

• Minimum of three (3) years of relevant experience, preferably including some vendor management experience

• Experience building relationships and negotiating with vendors

• Advanced Microsoft skills (emphasis on Excel skills)

What We Offer

• Competitive compensation package including extended health benefits, paid-time off, volunteer leave, employer-matching retirement savings, etc. and company paid Employee Assistance Program

• Excellent opportunities for personal and career development

• Collaborative and supportive company culture

Yearly Salary

$65,000- $71,000 CAD Yearly

Policy Reporter’s Core Values

• Excellence

• Value & Respect

• Continuous Learning

• Ownership & Accountability

• Teamwork

Policy Reporter is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

We use AI tools to assist with application screening and to transcribe and summarize interview responses. These tools do not make decisions; all hiring decisions are made by human reviewers.