Trainer Sales and Operation

Job Responsibility: Company Description

Take your career to new heights with Structube!

STRUCTUBE is the perfect workplace for fans of modern and contemporary interior design, furniture and accessories. We foster an inspiring work environment where collaboration and camaraderie prevail, whether working in our stores or at our Head Office.

What's in it for you?

• A competitive base salary;
• A group insurance program paid 100% by STRUCTUBE (including Dental & Vision);
• A telemedicine and stress management program available from day one;
• Discounts at various merchants (gym, phone plans, etc.);
• A 25% discount on STRUCTUBE's regular priced items;
• Opportunity for growth and career advancement;
• An employee recognition program;
• And much more!

Reporting to the VP of Sales and Operations, this person will be responsible for contributing to the development of training plans focused on sales and operations for all Structube stores. This person will serve as the go-to expert for training and technical skill development.

Key Responsibilities:

Training Development and Delivery

• In collaboration with the VP, design, adapt, and update training programs for store employees (sales, customer service, inventory management, POS system usage, etc.).
• Develop training materials (presentations, guides, videos, e-learning modules, etc.).
• Deliver in-person and online training sessions tailored to the needs of stores and employees.
• Conduct onboarding training for new hires and ongoing training for existing teams.

On-the-Job Support and Coaching

• Regularly visit stores to observe employees in real-life situations and provide individual or group coaching.
• Identify specific team needs and adapt training accordingly.
• Work closely with district and store managers to ensure training is implemented and followed up effectively.

Training Assessment and Improvement

• Assess training effectiveness through employee and manager feedback, as well as performance indicators (sales, customer satisfaction, productivity).
• Adjust and improve training content based on field needs and feedback.
• Develop evaluation tools in collaboration with the VP to measure employee progress and skill integration.

Collaboration with Internal Departments

• Work with HR, marketing, and operations teams to ensure training programs align with company goals.
• Participate in the implementation of new in-store initiatives and procedures.
• Monitor retail trends and propose training innovations.

Administrative and Logistical Management

• Coordinate travel across Canada and manage logistics for training sessions.
• Maintain training records and track progress of trained employees.

Qualifications

• Experience in training, retail sales, or store management.
• Excellent communication and group facilitation skills.
• Ability to motivate and coach sales teams.
• Strong knowledge of retail trends and best practices in customer service.
• Comfortable with digital tools and online learning platforms.
• Willingness and ability to travel frequently across Canada.
• Excellent spoken and written communication skills in both French and English (to collaborate effectively with English-speaking employees across Canada).

Additional Information

At STRUCTUBE we believe in equal access to employment and the richness of the diversity of our employees!

ABOUT US :

Structube wants to offer its clients a wide range of modern edge home furniture at its best affordable prices! We help our customers rediscover their home, one room at a time. With over 80 stores nationwide and over 700 employees and counting, Structube's small family business has become a thriving retailer brand looking to transform its future retail markets. Join Structube and come experience working with our ambitious, dynamic and motivating team!

Dream a space for them. Dream a career for you at Structube!