Information Technology (It) Manager

Since 1958, Argus has grown from a small local business into a global provider of pigging, threading, and manufacturing solutions.
Today, Argus operates two fully equipped manufacturing facilities, supported by certified processes and decades of field experience. We deliver high-quality pigging valves and threading services to diverse industries worldwide- driven by reliability, innovation, and a people-first culture.
Our mission is to support a greener future by helping reduce environmental impact and emissions across the industries we serve. As an employee-owned company, Argus offers rewarding career opportunities in Edmonton and Nisku, Alberta, where employees are empowered to grow, contribute, and innovate.
ABOUT THE OPPORTUNITY:
Reporting to the CFO, the IT Manager oversees and provides the strategic and operational leadership for the information technology function, including IT infrastructure, cybersecurity, ERP and enterprise business systems, corporate reporting, data, and emerging technologies.
The IT Manager leads the IT, ERP, and Corporate Reporting functions, ensuring reliable and secure systems, controlled access to accurate business information, and the identification and implementation of technology solutions to improve organizational productivity and performance. The role is a key contributor to corporate strategy as a member of the Senior Management Team (SMT).
RESPONSIBILITIES:
Responsibilities include, but are not limited to:
Manage IT infrastructure, encompassing network systems, servers, cloud services, end-user devices, and corporate technology platforms.
Proactively ensure systems are secure, reliable, adequately supported, monitored, and capable of meeting operational needs.
Manage technology lifecycle planning, identify technical debt and infrastructure improvements.
ERP & Business Systems
Provide strategic oversight of ERP and critical business applications, partnering with the ERP Manager on daily system support and improvements.
Oversee integrations, upgrades, system changes, and major application projects.
Promote standardized business processes, sound system governance, and effective adoption of enterprise tools.
Lead technology planning and governance for future ERP replacement in partnership with the ERP Manager and business owners.
Corporate Reporting & Data
Lead the corporate reporting, data, and business intelligence functions to provide accurate, timely, and consistent information.
Establish reporting priorities, ownership, development practices, data quality standards, and accountability.
Partner with departments to improve information access and reduce manual reporting and duplicated effort.
Develop a scalable reporting and data integration approach compatible with future enterprise systems.
Cybersecurity & Risk Management
Establish and maintain cybersecurity, privacy, identity/access, and information security policies and controls.
Oversee backups, incident response, disaster recovery, and business continuity plans, including documented testing and ownership.
Identify, assess, mitigate, and communicate material technology and cyber risks.
Ensure applicable security, privacy, regulatory, and contractual requirements are addressed.
AI & Emerging Technology
Evaluate enterprise AI, automation, and emerging technologies against business value, readiness, and risk.
Establish responsible-use standards, governance, access controls, and data protections for corporate AI.
Work with business leaders to prioritize useful AI and automation opportunities and support their adoption.
Lead or oversee significant IT initiatives with defined scope, resources, budget, milestones, and success measures.
Manage IT operating and capital budgets, investment proposals, and technology expenditure.
Manage key technology vendors, consultants, contractual relationships, and service providers.
Coordinate change management, user training, and implementation support.
Identify opportunities to improve business processes, information reliability, system discipline, and productivity.
Promote continuous improvement, team accountability, safe work practices, and an inclusive workplace culture.
Lead and develop the IT, ERP, and Corporate Reporting teams;
ensure clear ownership,performance expectations, and professional development. Monitor departmental performance, drive strategic alignment, and manage employee development, including training, goal setting, performance management, accountability, and succession development.
Partner with HR to attract, recruit, retain, reward, and develop talent while fostering a positive and collaborative workplace.
Establish IT policies, governance, priorities, service levels, budgets, and performance measures.
Monitor and report on IT performance, technology risks, and progress on strategic initiatives.
Senior Management Team (SMT)
As an active member of the SMT, you will collaborate with the team to review, understand, and revise our business processes, fostering a sense of unity and shared responsibility to enhance corporate performance.
In collaboration with the Executive Team, develop short-term initiatives critical to enhancing our systems, reducing waste, and ensuring consistent and accurate execution.
In collaboration with the Executive Team, execute on the established long-term strategic initiatives that support the strategic objectives.
Lead and work directly with the Leadership Team (LT) and each department, monitoring performance and correcting day-to-day issues impacting our ability to meet customer needs, including quality and delivery KPIs.
Meet with the LT monthly to discuss, at minimum, the past month’s corporate performance regarding revenue, margin, on-time delivery, and non-conformance rates. Establish and assign specific tasks to address concerns drawn from the review.
Collaborate to set priorities and ensure that we manage resources appropriately and execute plans within established and agreed-upon timelines.
Consistently monitor, measure, evaluate, document, and report on the progress of initiatives throughout the organization
Be a leader, taking responsibility for organizational situations that impact our ability to meet customer needs and/or regulatory requirements. Ensure issues are reviewed, root causes understood and addressed promptly to ensure compliance.
STRATEGIC PRIORITIES:The following priorities communicate the current direction for technology modernization. The IT Manager will be expected to assess the environment, recommend solutions, and build the detailed implementation roadmap with the Executive Team. Timing and sequencing are subject to approved plans, resources, and business requirements.
Near-Term | First 12-18 Months
Support the implementation of a material barcoding system.
Prepare a three-to-five-year IT roadmap: assess current systems and infrastructure;
recommend investment priorities, dependencies, costs, resources, and implementation sequencing.
Stabilize Corporate Reporting: review structure, resources, ownership, reporting quality, backlog, and priorities;
establish reliable reporting delivery and support.
Lead an enterprise AI readiness assessment: review data governance, permissions, security architecture, licensing, and technical prerequisites;
recommend remediation and phased deployment.
Formalize cybersecurity and resilience: document and test disaster recovery and business continuity plans;
establish recovery objectives, owners, and priority controls.
POSITION QUALIFICATIONS AND EXPERIENCE:
Post-secondary education in Computer Science, Information Systems, Business Administration, Software Engineering, or a related field.
10+ years of progressive IT experience and 2+ years of personnel leadership experience.
Strong knowledge of infrastructure, cloud technologies, cybersecurity, enterprise systems, and IT risk management.
Experience managing major technology projects, implementations, vendors, and organizational change.
Knowledge of corporate reporting, data management, SQL databases, business intelligence, and ERP environments.
Strong business partnership, problem-solving, organizational, communication, and leadership skills.
Experience in manufacturing or a similarly complex operational environment is an asset.
Knowledge of safe work practices, quality assurance, and continuous improvement principles.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
This position is based out of our Edmonton office with occasional travel to our Nisku office, as required.
Office environment involving regular computer use and extended sitting.
Periodic presence in manufacturing facilities;
appropriate personal protective equipment required.
Occasional availability outside regular working hours for critical incidents or implementations.
At Argus, our core values are more than just words;
they’re a way of life. We have a strong company culture, and as we continue to grow, we strive to ensure it remains the same. Our values can be found in the About Us section of our website. If you share our values and have the skills necessary to succeed in this role.
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