Zscaler Solutions Engineer

You are someone who “gets” IT. You’re frequently called on to solve complicated technology challenges. You enjoy working with high end infrastructure and trying new things. Your home network is the envy of major corporations. You know how to talk to people. You’ve always been able to explain complex technology to other people. The idea of a normal 9-5 sitting in a cubical makes you relish the movie “Office Space”.You are a problem solver. You are not afraid to work on a project you’ve never done before. You know that Google is your best friend.You are extremely independent and self-motivated. You don’t get out of bed because you have to, but because you're excited about the day ahead. You don’t need to be asked to respond to a problem, you’re already on it the second it comes up. Better yet, you anticipated the issue, and developed a work around before it became a problem.Us
Informanix is a leading provider of technology consulting and managed services to a variety of client organizations. We’ve been growing considerably since our founding in 2013. We think the future of the IT industry is bright with significant opportunities ahead for our members.What we’re building
Informanix is leading the way in progressive technology deployments and business process improvements, helping our clients grow their own businesses and become more efficient, and reduce their own level of risk.How you’ll help
You’ll be a key player on the front lines of our client services organization. You’ll become a trusted member of our staff and a trusted resource to our client users. The quality of service you provide will have a direct impact on the success of Informanix and the success of our client organizations.The Role
As a Zscaler Solutions Engineer, you are the hands-on technical lead on Zscaler engagements from first scoping call to managed-services handoff. You design and deploy the Zscaler Zero Trust platform, securing users, branches, cloud workloads, data and AI.You will work on several client projects at once, often across industries and time zones. You partner with sales, project management and our managed-services team, and with Zscaler's own account and engineering teams. The work is technically deep and client-facing, from hands-on engineering to executive conversations.What you will do:
Pre-sales and design
Lead discovery and requirements workshops with client technical and business teams.Design Zscaler architectures tailored to each client's environment and goals.Run proofs of value and pilots, and present results to technical and executive stakeholders.Help scope new engagements and statements of work.Help clients use Zscaler to secure their adoption of AI tools.Delivery
Own Zscaler deployments end to end, from design through production rollout and handoff.Configure, test and tune the platform to meet each client's security and business goals.Resolve complex technical issues during deployments and support escalations.Documentation and enablement
Create clear, high-quality documentation for every engagement.Train and transfer knowledge to client and internal teams.Practice
Stay current on Zscaler releases and security trends, and share what you learn with the team.Represent Informanix and Zero Trust with clients and Zscaler.Contribute to team meetings and knowledge sharing.What you bring:
3+ years of hands-on Zscaler experience, including production deployments.5+ years in network security engineering, solutions architecture or consulting.Strong foundation in networking, security, identity and cloud.A solid grasp of Zero Trust principles and how to apply them in enterprise environments.Excellent communication skills, from technical documentation to executive presentations.Ability to manage several client projects at once with minimal supervision.Nice to have:
Experience across the broader Zscaler platform.Experience with Zscaler AI Security.Hands-on experience with AWS, Azure or GCP.Scripting and automation skills.Experience migrating clients from legacy network and security architectures to Zero Trust.Background in enterprise networking or firewalls.Linux and containers (Docker, Kubernetes).Experience in a managed services or consulting environment.Certifications (any of these are an asset)
Zscaler Digital Experience Administrator (ZDXA)
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