Assistant Manager Quality Assurance

Durabuilt Windows & Doors is one of Western Canada’s largest window and door manufacturers, proudly serving homeowners, builders, contractors, and retailers since 1988. Headquartered in Edmonton, Alberta, we are recognized as one of Canada’s Best Managed Companies;
a reflection not only of our innovative products, but of the incredible people behind them.
We are a team of doers, thinkers, and problem-solvers who care deeply about each other and the customers we serve. If you are passionate about meaningful work, building relationships, and contributing to a trusted Canadian brand, you’ll feel right at home with us.
What This Role is All AboutThe Quality Assurance Assistant Manager supports the execution and continuous improvement of the Quality Management System (QMS), ensuring product quality, regulatory compliance, and operational excellence across manufacturing processes. This role combines technical expertise, analytical thinking, and leadership to drive quality performance and support business objectives.
Key ResponsibilitiesQuality Assurance & Quality Control (70%)
Support and sustain production processes to ensure consistent product quality
Lead investigations into quality issues and implement corrective and preventive actions
Conduct and coordinate audits, inspections, and testing of materials, processes, and finished products
Maintain quality documentation (non-conformance reports, inspections, testing records, calibrations)
Ensure compliance with
ISO 9001:2015
and other regulatory standards
Analyze data and trends to identify opportunities for continuous improvement
Collaborate with suppliers, internal teams, and external partners to resolve quality concerns
Approve or reject procedures, specifications, and test results impacting product quality
Support internal audits and ensure alignment with QMS requirements
Leadership & Collaboration (30%)
Support and guide the QA team in daily operations and quality initiatives
Partner cross-functionally to achieve quality objectives and resolve issues
Lead root cause analysis and ensure proper documentation and follow-up actions
Facilitate meetings to review quality performance and improvement initiatives
Promote a culture of accountability, collaboration, and continuous improvement
Ensure compliance with workplace health and safety standards
Your Skills & Background
Bachelor’s degree in Business Administration, Engineering, Science, or related field
7+ years of experience in Quality Assurance / Quality Control
3+ years in a supervisory or leadership role
Experience in manufacturing environments (windows & doors industry is an asset)
Strong knowledge of Quality Management Systems (ISO 9001:2015 preferred)
Experience with Six Sigma, Lean Manufacturing, and root cause methodologies (e.G., 8D)
Strong analytical and problem-solving skills
Attention to detail and process discipline
Project management and ability to manage multiple priorities
Data analysis and reporting capabilities
High integrity, accountability, and ownership mindset
Ability to work independently and in fast-paced environments
Working Conditions
Combination of office and manufacturing plant environment
Occasional site visits and extended hours as required
Exposure to noise, dust, and varying temperatures in plant operations
Physical requirements may include lifting up to 50 lbs
Flexible schedule with occasional weekend commitments.
Fast-paced environment with tight deadlines and high expectations — suited for a DRIVER who takes OWNERSHIP.
Why Join Durabuilt?Because we are:INNOVATIVE
— You’ll be part of a team that’s always looking to improve and create value.ACCOUNTABLE
— We stand behind our work, our people, and our brand.CARING
— We genuinely support each other, our customers, and our communities.GROWTH-MINDED
— We invest in your development and expect the very best from you.
We believe in diversity, inclusion, and equal opportunity for all. We welcome applicants of every background, experience, and identity.
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