French-Speaking Customer Success Manager

Samsara Inc.

French-speaking Customer Success Manager serving Canadian customers remotely, using IoT expertise and strategic problem-solving to improve operational outcomes.At Samsara, this Customer Success Manager partners with top customers after implementation. The role combines customer success, account management, technical product knowledge, and cross-functional collaboration. You will advise organizations across transportation, field services, utilities, and other physical-operation industries.Key Responsibilities:
Compose joint success plans outlining customer objectives, metrics, and timelinesOrchestrate executive business reviews with customer decision-makersConduct workshops and recommend operational workflow changesSupport French-speaking customer implementationsMentor Customer Success and Support teamsRequirements:
Two to four-plus years in senior customer success, account management, or consultingFluency in English and FrenchExperience supporting or working with technical productsStrong priority management, emotional intelligence, and problem-solving skillsBachelor’s degree from a four-year institutionApply customer partnership, French fluency, and technical problem-solving to help Samsara customers improve their operations.
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Vacancy posted 47 minutes ago

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