Reimbursement Specialist (Bilingual)

Hybrid | Oshawa, ON

Job ID 10584

Company Description

This company is committed to excellence in the healthcare sector, fostering a vibrant, inclusive workplace that values your talents. Join a team that celebrates diversity and encourages professional growth, as they continue to develop as industry leaders in the market. Focused on patient care, they require a BILINGUAL Reimbursement Specialist to join their team.

Compensation

Competitive base salary of $53,000 annually, accompanied by a health spending account which offers personalized healthcare spending flexibility, a generous employer-matched RRSP program, and other great perks!

The Opportunity

Seize the chance to showcase your BILINGUAL skills and passion for exceptional service in a dynamic role as a BILINGUAL Reimbursement Specialist within the healthcare sector. Collaborate with patients to provide exceptional patient care through effective communication in both French and English. This is a HYBRID role where you will be working partially from home (about 50%) and partially from the office (about 50%).

Position Description

As a Bilingual Reimbursement Specialist, you’ll play a pivotal role connecting the company’s healthcare services with valued customers/patients. Your fluency in both FRENCH and ENGLISH will ensure seamless communication and exceptional service delivery in patient care.

• Collaborating with patients and third-party payers to eliminate obstacles hindering patient access to medications.
• Effectively raising awareness about program services among healthcare providers (HCPs), their staff, and patients.
• Promptly addressing customer inquiries about the program.
• Continuously monitor patients’ coverage limits and renewal thresholds to guarantee uninterrupted therapy.
• Facilitating medication access and expediting time to therapy by offering support for access and reimbursement, assisting with patient out-of-pocket expenses, and conducting comprehensive coverage research.
• Engaging with patients, Healthcare providers and staff to provide education and services related to medication acquisition, access, coverage, reimbursement, and affordability.
• Conducting thorough reimbursement investigations with both private and public reimbursement providers.
• Ensuring information supplied by patients and healthcare providers is accurate and valid.

Experience

• Minimum of 2+ years of experience in a bilingual (French/English) Customer service role
• Computer proficiency a MUST; MS Office, Google, and Adobe applications
• Experience with reimbursement programs or with patient support programs an asset
• Experience working in the healthcare or pharmaceutical or insurance sectors an asset

Qualifications

• Fluency in both FRENCH and ENGLISH is a MUST
• Strong communication skills, a customer-centric approach, and the ability to excel in a fast-paced environment
• Ability to work independently

Education

Completion of post-secondary school is required.

Additional Information

Date Posted: July 24, 2026

Job Type: Hybrid, Permanent, Full-Time

Industries: Healthcare

Job Categories: Admin Support

Manages Others: No

Required Travel: No

Relocation Assistance: No

Keywords: #LI-Hybrid , #LI-VY1

Learn More About the Recruiter

Valerie Yuricek

Valerie specializes in the placement of staff at all levels from entry-level to senior management within Property & Facilities. Her in-depth knowledge of the industry allows Valerie to source candidates that match the criteria of her clients.  She prides herself on working on behalf of both Client and Candidate and ensuring the perfect fit for both parties.

How to Apply

Please click on the “Apply” button located elsewhere on this job posting (preferred) or email your resume to:
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Existing Vacancy

This is a critical role within the organization and, following the recruitment and selection process, the selected candidate should expect to receive an offer promptly.

Use of Artificial Intelligence

We do NOT use artificial intelligence to screen, rank or select candidates. The merits of every single application will be judged by a human. AI may be used to craft correspondence or write a job posting but never in the decision making as to candidate suitability.

About Stoakley-Stewart Consultants

Stoakley-Stewart Consultants Ltd. is an Executive Search/Recruiting firm with an impressive domestic presence and strong international reach. We opened our doors in 1977 and have grown to be one of the most successful employment agencies in Canada. We house a team of top-notch consultants, each acting as a subject matter expert in their chosen field. As a result we provide professional recruiting services to clients and candidates in a variety of industries, functions and geographies. This expansive breadth of experience allows us, as a firm, to successfully satisfy all of your hiring/employment needs.  In accordance with Canadian laws, it is the policy of Stoakley-Stewart Consultants to consider all qualified individuals for available positions without regard to race, colour, religion, sexual orientation, country of origin, age, disability etc.
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