Full Time Customer Care Associate ON

Overview

Leons is currently looking for a Full Time Customer Care Associate who is focused on delivering a world class customer service experience to our valued customers. Great customer support is a vital part of our business.

About Us:

Leons Furniture has locations from coast to coast is Canadian owned and has a rich history spanning over 110 years. Today as in the past Canadians have turned to us to provide their home furnishing needs and were proud to be expanding our sales teams in every location to meet this challenge.

Many of our most successful associates joined Leons in entry level positions and with hard work determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position Leons can open the door to a bright and exciting future for you. You bring the can-do attitude and we will provide the tools for your success. Join us today!

Responsibilities:

As a member of our team you will be responsible for completing daily reports maintaining customer accounts responding promptly to customer inquiries and assisting our customers with after sales service. Our collaborative approach to our business ensures a helpful positive environment for all and maintains the high standard of customer service excellence that has made Leons the envy of our competitors for over a century.

Requirements:

• Ability to communicate clearly both written and orally
• Fun friendly confident personalities
• Strong problem solving and analytical skills
• Exceptional organizational skills
• Ability to work collaboratively with fellow colleagues
• Ability to interact professionally with our customers
• Some evenings and weekends shifts required

We offer:

• Comprehensive Employee Benefit Package after 3 months
• Profit Sharing
• Employee Discounts & Partner Discount Programs
• The chance to be part of a financially stable well-respected truly Canadian company with opportunities for growth from coast to coast
• Continuous quality education and training on our products and sales techniques

Compensation:

The starting hourly rate for this position is $17.85.

Additional Information:

• Artificial Intelligence (AI) Use: Leons may use AI tools to support the recruitment and selection process (e.g. screening resumes scheduling interviews). Final hiring decisions are made by our teams.
• We welcome applicants from all backgrounds and experiences. Accommodation is available on request for candidates taking part in all aspects of the recruitment process. Candidates with accommodation needs can email their accommodation requests to .

How to Apply:

If youre ready to bring your expertise and leadership to Leons wed love to hear from you.

Please email your application including your CV and a short statement on why you would be a great fit for LFL.

Required Experience:

IC