Optometric Assistant

Are you looking for a career where you can make a difference in people's lives while working in a fun, supportive, and fast-paced environment? Shuswap Optometric Centre is looking for a full-time Optometric Assistant to join our growing team!

This unique role offers the perfect blend of healthcare and retail, allowing you to build relationships with patients while helping them find the best vision solutions. Whether you're assisting with eyewear styling, performing pre-testing, or supporting our front desk, every day brings something new.

If you're enthusiastic, eager to learn, and passionate about providing exceptional customer service, we'd love to meet you.

Who We Are

For over 50 years , Shuswap Optometric Centre has proudly served the Salmon Arm community by providing comprehensive eye care in a welcoming and patient-focused environment. Our experienced team combines advanced technology with compassionate care to create an exceptional experience for every patient.

We believe in investing in our people by providing ongoing training, opportunities for growth, and a collaborative workplace where everyone contributes to our success.

What You'll Do

As an Optometric Assistant, you'll be involved in many aspects of the patient’s experience, including:

• Welcome patients and create a warm, professional first impression.
• Assist patients with selecting frames and recommending eyewear solutions that suit their lifestyle and needs.
• Perform frame adjustments, repairs, and eyewear fittings.
• Schedule appointments and manage the daily clinic schedule.
• Process insurance billings and patient payments.
• Perform preliminary pre-testing before appointments (training provided).
• Support front desk reception and administrative duties.
• Maintain accurate patient records and documentation.
• Work closely with the doctors and team to ensure smooth clinic operations.
• Deliver an exceptional patient experience from start to finish.

Who You Are

We're looking for someone who:

• Has excellent communication and customer service skills.
• Is friendly, energetic, and genuinely enjoys helping people of all ages.
• Is motivated to learn and develop new skills.
• Is organized, detail-oriented, and able to multitask.
• Thrives in a fast-paced, team-oriented environment.
• Is reliable, punctual, and professional.
• Takes initiative and enjoys contributing to a positive workplace culture.

Qualifications

• Previous customer service experience is preferred.
• Experience in an optometric, optical, or medical office is considered an asset but is not required .
• We provide comprehensive on-the-job training for the right candidate.
• Must be available to work Tuesday evenings and occasional Saturdays as required.
• A cover letter is required with your application.

What We Offer

• Competitive starting wage of $20.00-$22.00 per hour , with higher compensation available based on experience.
• Full-time position (30-40 hours per week).
• Comprehensive on-the-job training.
• Opportunities for professional growth and advancement.
• Health Spending Account.
• Vision care.
• Paid time off.
• Company events.
• Supportive, collaborative team environment.
• The opportunity to build a rewarding long-term career in optometry.

Schedule

• Full-time (30-40 hours per week)
• Monday to Friday
• Tuesday evening shifts as required
• Occasional Saturdays as required

Join Our Team

If you're looking for a rewarding career where you can combine customer service, healthcare, and fashion while making a positive impact on patients every day, we'd love to hear from you.