Benefits Specialist - No Experience Required (Remote)

Our organization operates on an international scale, providing protection solutions to working families across the United States, Canada, and New Zealand, along with services offered through a fully owned subsidiary based in New York.

For over 70 years, we’ve focused on supporting everyday families by offering life, accident, and supplemental health coverage. Our work primarily serves members of unions, associations, and similar groups, helping them secure reliable protection. Our team is built on long-term relationships, connecting with clients in a way that is convenient and comfortable for them.

Key Responsibilities

• Provide clients with enrollment information and determine qualification eligibility

• Manage inbound customer inquiries and provide timely support

• Coordinate and direct incoming calls appropriately

• Follow up with clients and return calls as needed

• Assist individuals with coverage requests while prioritizing their needs

• Prepare and present personalized plan options based on client situations

• Stay informed on updates by working closely with leadership and training teams

What We Offer

• Comprehensive training program with ongoing support

• Fully remote work environment

• Competitive pay structure

• Weekly earnings with additional bonus opportunities

• Clear path for advancement within the company

• Access to full benefits after three months

• Strong emphasis on maintaining a healthy work-life balance