front desk agent
$20 per hourFull-time
Prestige Treasure Cove Resort
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Benefits
Health benefits
- Health care plan
Vacancy posted 21 hours ago
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