Community Team Manager, Community Adult Mental Health, Full Time, Community Adult Mental Health

Job Code: 25976

Status :  Full Time

Location : Community Locations

Union : Non-Union

Wage : $109,258.50 - $128,544.00 annually  

Posting Period : Open Until Filled

Position Summary:

The Community Team Manager is responsible for the day-to-day clinical and general operational management within the Community Adult Mental Health team. Under general supervision of the Regional Director, Community Adult Mental Health, the manager ensures quality of care to clients, planning human and material resources, adhering to team specific standards and corporate policies and procedures. The Manager utilizes clinical experience, knowledge and leadership skills to manage recovery focused services delivered by the inter-professional team members, supporting professional practice and peer review mechanisms designed to achieve optimal professional standards and practice. The Manager promotes service to clients and other community service providers, facilitating client-focused community systems development.   

The Community Adult Mental Health Programs aim to prioritize dignity, autonomy, and safe transitions for individuals living with dementia, mental health conditions, acquired brain injuries, substance use health challenges and cognitive impairment or decline. The stepped-care approach matches client needs to community-based support, transitional support, acute inpatient and complex continuing care. This is a comprehensive, wrap-around service aimed at improving person-centered care, reducing caregiver distress, and enhancing continuity of care.

Required Qualifications and Experience:

• Degree in a Health Care Discipline; Masters’ level preferred
• Registration with the Ontario professional College of discipline or eligibility to obtain
• One year of progressively responsible experience in health care leadership, including administration of policies and procedures
• Five (5) years of relevant clinical practice with target population, incorporating mental health practice and community health care, including demonstration of progressively responsible leadership
• An equivalent combination of relevant education and experience, may be considered
• Experience in supervision of inter-professional teams in a unionized environment preferred
• Valid Ontario driver’s license, clear driver’s abstract and access to reliable means of transportation on a regular basis

Position Duties & Responsibilities:

• Initiates recruitment of new staff for the assigned team, working with Human Resources to coordinate recruitment, interviewing, hiring and orientation of new staff, as needed
• Coordinates staffing including assignment of duties; reviews and approves scheduling of staff to ensure appropriate coverage
• Guides the professional development of staff including developing and implementing individualized orientation and learning plans and ensuring effective learning conversations with staff members as per policy
• Manages performance of direct reports including, ongoing coaching, mentoring, counseling and/or disciplinary action, involving other relevant stakeholders as appropriate (i.e. Human Resources, Quality & Risk Management)
• Resolves conflict and other labour relations issues, including grievance resolution, working through formal complaint/dispute resolution processes and administering the provisions of the applicable Collective Agreements
• Develops and manages team goals/objectives consistent with definable service needs and team functions, adhering to the principles of Continuous Quality Improvement and ‘Best/Evidence Based Practices’
• Develops, implements, maintains and evaluates structures and processes to ensure client-focused care such as, referral process according to admission criteria, triage mechanism, prioritization of clinical referrals, interprofessional intake, care planning, review meetings/conferences
• Facilitates contributions of the team’s research to the professional knowledge base of the team
• Utilizes evidence-based strategies to solicit input from community partners, ensuring the planning/ implementation and continuous development of the Team is based on provincial guidelines for the programs and incorporates the unique identifiers, needs and input of local community partners and local systems
• Establishes and maintains effective working relationships with local service providers, stakeholders and families, ensuring the provision of services for clients, incorporating their input into community development and program functions / activities
• Ensures service provision is consistent with local/regional mental health system planning
• Participates on community boards and committees as appropriate
• Provides consultative services to community agencies, acute care hospitals and the public
• Promotes and maintains client and staff safety by ensuring adherence to all relevant safety standards as required by the Program, Providence Care, and provincial regulations
• Implements and administers all team, program and corporate policies and procedures
• Collaborates with the Regional Director and Clinical Director in the development of team policies and procedures
• Provides clinical leadership and supervision for the team, ensuring standards are maintained, seeking input from the psychiatrist and Professional Practice Leaders, as appropriate, leading interprofessional diagnostic and case planning rounds/conferences
• Develops and manages the completion of bio-psychosocial assessments, ensuring the incorporation of all pertinent data for the implementation of appropriate intervention, support and care planning that is based on best practices and is reflective of a partnership with the client
• Ensures an interprofessional approach to client-centered care within the team and fosters collaborative relationships with internal organizational and external community partners
• Performs other related duties as assigned by the Regional Director

Why Work at Providence Care Community Teams

• Providence Care offers a wide range of community services across Southeastern Ontario
• Community services striving for excellence in care, education and research
• Committed to people centred approach to care delivery
• Competitive salaries, benefits and pension
• Corporate and service specific orientation for new hires
• Focus on Healthy Workplace  and Culture of Quality
• Employee and Family Assistance Program
• Education, mentorship and bursary opportunities
• Fully affiliated with Queen’s University and St. Lawrence College and other academic institutions
• Locations in Kingston, Belleville, Brockville, Kingston, Napanee and Sharbot Lake

Disclosure: We do not use artificial intelligence to screen, assess, or make selection decisions in our recruitment process. Unless specifically stated, all job postings are for existing positions at Providence Care.